What are the responsibilities and job description for the Asst. Manager position at Charred Pie Wood-fired Pizza Kitchen?
Responsibilities:
- Oversee daily operations of the front of house area, including managing staff and ensuring excellent customer service
-Actively engage with customers.
- Train and supervise front of house staff, including servers, hosts/hostesses, and bartenders
- Maintain a clean and organized dining area, ensuring tables are set up properly and stocked with necessary supplies
- Handle customer inquiries, complaints, and special requests in a professional and timely manner
- Collaborate with the kitchen staff to ensure smooth communication and efficient service
- Manage reservations and seating arrangements to optimize table turnover and maximize revenue
- Ensure compliance with health and safety regulations
Requirements:
- Previous experience in team management within the food industry is highly preferred
- Strong knowledge of front of house operations, including cash handling procedures, culinary practices, and bartending techniques
- Familiarity with POS (Point of Sale) systems for order processing and payment transactions
- Excellent customer service skills with the ability to handle difficult situations with tact and professionalism
- Strong organizational and multitasking abilities to handle high-pressure situations effectively
- Experience in training front of house staff
- Ability to work flexible hours, including evenings, weekends, and holidays
Note: This is not an entry-level position. Previous experience as an assistant manager or in a similar role is required.
We offer competitive pay based on experience.
If you meet the above requirements and are ready to take on a leadership role in a fast-paced restaurant environment, we would love to hear from you. Please submit your resume for consideration.
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Employee discount
- Health insurance
- Paid training
Shift:
- Day shift
- Night shift
Work Location: In person
Salary : $18 - $22