What are the responsibilities and job description for the Customer Service - Collections Specialist - 2/24/2025 position at Charter Communications?
Do you have a passion for helping others? Looking for a Collections position that values integrity and teamwork? If so, you'll fit right in with Spectrum's Customer Operations Collections team!
Spectrum maintains our nearly 32 million customers by offering trailblazing products and services. Our goal is not only to exceed the expectations of our users, but our employees too!
Spectrum's Collections team works directly with our customers, focusing on their needs and keeping them informed of all things Charter. It's a communication-focused job that allows you to showcase your real-time problem solving skills. You'd be joining a positive team with quality expectations that values partnership, long-term career growth, and great work-life balance.
Start Date : 02 / 24 / 2025
Location : 1600 Dublin Rd
Columbus, Ohio 43215
100% Onsite
Please note : training and working schedules could include evening, weekend and holiday hours.)
BE PART OF THE CONNECTION
As a Call Center Collections professional, you will be responsible for outbound call traffic to collect on bad debt accounts primarily for customers overdue between 42-49 days. You will communicate directly with customers in an attempt to resolve and / or collect debt using account research and investigation. It'll be a highly collaborative team environment, colleagues supporting customers as well as each other!
WHAT OUR CALL CENTER COLLECTIONS PROFESSIONAL ENJOY MOST
- Communicating with customers and assisting with their debt resolution
- Working under minimal supervision
- Being in an environment whose aim is to help you grow
ESSENTIAL RESPONSIBILITIES OF THE POSITION
WHAT YOU'LL BRING TO SPECTRUM
Qualifications
SPECTRUM CONNECTS YOU MORE
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CCO203 2025-46229 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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