What are the responsibilities and job description for the Lead Product Manager position at Charter Communications?
JOB SUMMARY
Responsible for the product lifecycle and development initiatives for our Charter services and applications. Designs complex, cross-functional requirements to meet evolving customer needs and business opportunities. Involved in leading innovative solutions to deliver an industry leading customer experience.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Understands digital best practices in accessibility, usability, requirement writing, agile development, software product management, web analytics and product lifecycle management.
Brings proven knowledge of industry best practices in product development and translates appropriate steps for unique organization and market position.
Diagnoses complex issues and evaluates, recommends, and executes the best resolution.
Shapes the direction of Charter's product set and advocates for excellence in all areas.
Evaluates proposed features and enhancements from the perspective of the digital user experience and makes decisions in the best interest of the consumer.
Responsible for the development and communication of product strategies dependent on new services/features to drive financial results.
Builds relationships with key stakeholders in product, marketing and customer operations to implement strategy.
Provides a data-centric perspective, using data as the driver and influencer of priority and measurements of success
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to adapt to a new environment and make an impact quickly
Ability to manage and foster change
Ability to influence large, cross-functional teams in order to achieve business goals and results
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to plan, prioritize and organize effectively and independently
Ability to drive multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to strategize solutions based on data analysis
In-depth foundation in Word, Excel, PowerPoint
In-depth knowledge of digital SDLC tools such as JIRA
Demonstrates strong business sense and sense of urgency to achieve business results
Required Education
Bachelor's Degree or relevant experience
Required Related Work Experience and Number of Years
Product development/management - 5
Preferred Related Work Experience and Number of Years
Telecom experience
WORKING CONDITIONS
Office environment
MPD382 2025-47216 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-02-07 07:00 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Salary : $88,200 - $156,600
