What are the responsibilities and job description for the Senior Manager, Creative Operations Business position at Charter Communications?
Are you a creative and driven leader? Do you have a passion for driving customer satisfaction? Do you have in-depth knowledge of creative operations and project management? If so, you could excel as a Senior Manager, Creative Operations- Business at Spectrum.
At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet, TV, Mobile and Voice. Our Senior Manager, Creative Operations - Business plays an essential role in optimizing workflows, enhancing efficiency, and ensuring seamless collaboration across media, sales, and product teams.
BE PART OF THE CONNECTION
As a Senior Manager, Creative Operations - Business you will drive budgeting, oversee Business Affairs, manage talent hiring and onboarding processes, develop operational tools, and provide functional expertise within the creative organization. You'll work on a high-performing, collaborative team that supports one another each and every day. It's a career that develops as you do, with opportunities to grow.
WHAT OUR SENIOR MANAGER, CREATIVE OPERATIONS - BUSINESS ENJOY MOST
- Fostering a culture of collaboration, innovation, and performance excellence.
- Developing and streamlining hiring and onboarding processes for creative and operational talent to improve team integration and performance.
- Leading budgeting processes for creative operations to optimize resources and financial planning.
- Implementing strategic frameworks and tools to enhance operational efficiency and cost-effectiveness, workflow efficiency and team collaboration.
- Establishing best practices for project management and operational excellence within creative teams.
- Providing operational expertise and data-driven insights to support strategic decision-making.
- Reporting key operational metrics and identifying areas for continuous improvement.
- Partnering with media, sales, and product teams to align creative operations with business objectives.
You'll actively and consistently supports all efforts to simplify and enhance the customer experience through the day-to-day management of an internal integrated creative team and overseeing Business Affairs functions, ensuring compliance and alignment with creative initiatives. You must be resourceful, eager to learn and able to adapt to an ever-evolving work environment and industry. If you're up to the challenge, you'll find a rewarding and fulfilling career at Spectrum.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
- Experience: Experience in creative operations, business affairs, or project management 7 years
- Education: Bachelor's Degree in Marketing, Design, Design Management or related discipline; or equivalent experience and education.
- Technical skills: Strong expertise in budgeting, talent operations, and process development. Experience with creative project management tools and workflow optimization.
- Skills: Strong leadership, communication, and collaboration skills.
- Abilities: Can read, write, speak and understand English. Can manage multiple priorities in a fast-paced, dynamic environment.
SPECTRUM CONNECTS YOU TO MORE
- Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
- Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
- Learning Culture: With a focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
- Total Rewards: See all the ways we invest in you-at work and in life
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MST606 2025-49194 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
