What are the responsibilities and job description for the Inside Sales Representative position at Charter Elevator?
Job Description
The Inside Sales Representative will be responsible for generating leads, qualifying prospects, and closing sales for elevator repair contracts. This role will primarily involve working with existing customers to renew service agreements and identifying opportunities for upselling and cross-selling, particularly in repair. The ideal candidate will have a strong understanding of the elevator industry, excellent communication and interpersonal skills, and a proven track record of success in sales.
Responsibilities:
Company Description
Charter Elevator Company was established by several seasoned elevator industry executives with a mission to bring reliable service quality back to the elevator industry. As a result of this philosophy, Charter Elevator provides innovative, high quality elevator service solutions at the lowest market price. The company was also founded on the principle that Charter employees are empowered to make the innovative decisions necessary to please our customers.
Charter Elevator brings a fresh approach to traditional elevator maintenance and modernization products. We are introducing Charter View, an online system that allows customers and employees to observe projects and visually monitor maintenance activities. We also believe that maintenance goes beyond elevator performance, and we have created an aesthetic maintenance approach to help customers manage costs, while keeping elevator aesthetics current.
As an independent elevator company, Charter Elevator services both commercial and residential elevators, and we provide custom solutions within any customer budget.
Charter Elevator Company was established by several seasoned elevator industry executives with a mission to bring reliable service quality back to the elevator industry. As a result of this philosophy, Charter Elevator provides innovative, high quality elevator service solutions at the lowest market price. The company was also founded on the principle that Charter employees are empowered to make the innovative decisions necessary to please our customers. Charter Elevator brings a fresh approach to traditional elevator maintenance and modernization products. We are introducing Charter View, an online system that allows customers and employees to observe projects and visually monitor maintenance activities. We also believe that maintenance goes beyond elevator performance, and we have created an aesthetic maintenance approach to help customers manage costs, while keeping elevator aesthetics current. As an independent elevator company, Charter Elevator services both commercial and residential elevators, and we provide custom solutions within any customer budget.
The Inside Sales Representative will be responsible for generating leads, qualifying prospects, and closing sales for elevator repair contracts. This role will primarily involve working with existing customers to renew service agreements and identifying opportunities for upselling and cross-selling, particularly in repair. The ideal candidate will have a strong understanding of the elevator industry, excellent communication and interpersonal skills, and a proven track record of success in sales.
Responsibilities:
- Contact existing customers to renew service agreements
- Identify and qualify new sales leads
- Develop and maintain relationships with customers
- Prepare and deliver sales presentations
- Estimate, negotiate, and sell service and repair agreements
- Close sales and process orders
- Maintain accurate records of customer interactions and sales activity
- Stay up-to-date on industry trends and product knowledge
- Collaborate with other departments to ensure customer satisfaction
- Monitor account receivables and support collection efforts
- 2 years of experience in inside sales, preferably in the elevator or other service industry
- Bachelor’s or Associate’s degree in business, marketing, or a related field, is a plus!
- Excellent communication, interpersonal, and presentation skills
- Proven ability to generate leads, qualify prospects, and close sales
- Proficient in Microsoft Office Suite
- We value: Experience with CRM software (e.g., Hubspot)
Company Description
Charter Elevator Company was established by several seasoned elevator industry executives with a mission to bring reliable service quality back to the elevator industry. As a result of this philosophy, Charter Elevator provides innovative, high quality elevator service solutions at the lowest market price. The company was also founded on the principle that Charter employees are empowered to make the innovative decisions necessary to please our customers.
Charter Elevator brings a fresh approach to traditional elevator maintenance and modernization products. We are introducing Charter View, an online system that allows customers and employees to observe projects and visually monitor maintenance activities. We also believe that maintenance goes beyond elevator performance, and we have created an aesthetic maintenance approach to help customers manage costs, while keeping elevator aesthetics current.
As an independent elevator company, Charter Elevator services both commercial and residential elevators, and we provide custom solutions within any customer budget.
Charter Elevator Company was established by several seasoned elevator industry executives with a mission to bring reliable service quality back to the elevator industry. As a result of this philosophy, Charter Elevator provides innovative, high quality elevator service solutions at the lowest market price. The company was also founded on the principle that Charter employees are empowered to make the innovative decisions necessary to please our customers. Charter Elevator brings a fresh approach to traditional elevator maintenance and modernization products. We are introducing Charter View, an online system that allows customers and employees to observe projects and visually monitor maintenance activities. We also believe that maintenance goes beyond elevator performance, and we have created an aesthetic maintenance approach to help customers manage costs, while keeping elevator aesthetics current. As an independent elevator company, Charter Elevator services both commercial and residential elevators, and we provide custom solutions within any customer budget.
