What are the responsibilities and job description for the Field Support Technician position at Charter Global?
Role Overview:
The Field Engineer 4 is responsible for taking service calls and performing incident-specific activities as directed by the Help Desk and Service Desk teams. This role involves working in a highly directed environment to ensure seamless operations.
Key Accountabilities:
- Taking service calls and performing incident-specific activities as directed
- Performing routine installs, moves, adds, and changes as part of a directed team
- Loading software with a script
Skills and Qualifications:
Dell Desktop PC, Install/Support, Expert; A Certification required for this role.
