What are the responsibilities and job description for the Console Operator, Lead - RWMC position at CharterCARE Health Partners?
Summary: Process incoming telephone calls, and outgoing calls via an electronic console. Dispatches reports to failures/troubles in the communication systems/network. Obtain pertinent information for messages for Medical Staff and on-call physicians. Locates on-call and in-house medical and hospital staff members utilizing various communication systems.
Education: High school graduate or equivalent. Some formalized business training preferred.
Experience: Minimum of two years’ experience in Telecommunications and console operations. Knowledge of Williams Communications and Microsoft Office preferred. Experience in hospital communications desirable.
