Demo

Special Projects Lead, CEO's Office

CharterUP
Austin, TX Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/18/2025

About CharterUP

CharterUP is transforming the $30 billion group transportation industry with cutting-edge technology, trusted by most Fortune 500 companies. By connecting customers to thousands of charter bus, minibus, and van operators nationwide, our platform elevates group travel, turning a traditionally fragmented and stressful process into a seamless experience. In just 60 seconds, users can access real-time availability, transparent pricing, and detailed vehicle options-whether they're organizing a corporate event, a company shuttle, or a wedding. Our technology-driven approach brings transparency, accountability, and efficiency to an industry overdue for innovation.

With CharterUP, group transportation is no longer a hassle but an elevated, reliable experience. Join us as we lead the future of group travel.

Why Join Us

  • Innovative Impact : Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
  • Growth Opportunities : As a hyper growth company and one of the fastest-growing companies recognized by Inc., there's no better time to join our dynamic, growth-stage organization.
  • Driven Team : Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
  • Funding and Stability : Our $60 million Series A funding was just the start-we're poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.

Job Summary : The Special Projects Lead will report to the Office of the CEO and be responsible for driving critical, high-impact projects that require focused execution and tactical implementation. This role will work cross-functionally to identify and address key business challenges, with a particular emphasis on revenue growth initiatives and data-driven decision making. Key Responsibilities :

  • Analyze customer data and lead outreach efforts to understand why quoted customers are not booking, identify opportunities to improve conversion rates
  • Develop and oversee processes to better track, categorize, and follow up with repeat customers to maximize retention and growth
  • Investigate why a large volume of leads are not converting, and implement solutions to improve lead conversion
  • Serve as a thought partner, providing data-driven insights and recommendations to inform business decisions
  • Collaborate with teams across the organization to execute on high-priority projects and drive results
  • Demonstrate a hands-on, execution-focused approach to problem-solving
  • Utilize and build dashboards to maintain data integrity and generate actionable reporting
  • Qualifications :

  • 3-5 years of relevant experience in a fast-paced, high-growth environment
  • Exceptional analytical and problem-solving skills, with the ability to translate data into meaningful insights
  • Strong project management and execution skills, with a proven track record of delivering results
  • Excellent communication and interpersonal abilities, with the capacity to influence cross-functional stakeholders
  • Proficient in other data analysis / visualization tools
  • CharterUP is an Equal Opportunity / Affirmative Action Employer. We make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, veteran status, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and / or weight.

    CharterUP candidates and employees must reside in any of the following states; Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.

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