General Manager

RELOCATION & YEARLY BONUS OPPORTUNITIES AVAILABLE

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

Job Summar

yChartwells Higher Education is seeking a dynamic General Manager to oversee Concessions, Premium Catering, and Athletic Dining for the University of Houston! Chartwells is proud to partner with the University of Houston, bringing innovative dining solutions and exceptional service to enhance campus life. Together, we aim to create memorable experiences that reflect the university's rich traditions and vibrant community. This is an exciting opportunity to lead operations at a university with one of the most storied athletics programs in the nation. If you're a dynamic leader passionate about delivering outstanding guest experiences and driving operational excellence, we want to hear from you

!
Why Join U

s?Impactful Leadership: Be part of a team that shapes memorable experiences for fans, students, and guest

s.Professional Growth: Gain exposure to large-scale operations, and high-profile event

s.Dynamic Environment: Lead operations in a vibrant, fast-paced setting that celebrates the spirit of athletic

s.
Key Responsibiliti

es:Operational Excellence: Direct the day-to-day food service operations across multiple locations on campus, ensuring smooth, efficient performan

ce.Team Leadership: Supervise and inspire managers, supervisors, and food service workers; coordinate hiring, training, and development of frontline sta

ff.Financial Accountability: Manage budgets and achieve sales goals, completing all financial reports accurately and on ti

me.Client & Guest Relationships: Build and maintain strong relationships with clients and guests, regularly seeking feedback to continuously improve operatio

ns.Innovation & Implementation: Execute menus, promotions, and concession programs while adhering to Chartwells' operational standar

ds.Event Readiness: Conduct daily walkthroughs of front-of-house (FOH) and back-of-house (BOH) areas to ensure operational readiness for every eve

nt.Compliance & Policies: Uphold responsible alcohol service policies and ensure compliance with all safety and health regulatio

ns.Special Projects: Take on additional duties as assigned to support the success of the department and universi

ty.Preferred Qualificatio

• ns:Bachelor’s degree preferred or equivalent professional experien
• ce.8-10 years of upscale food service experience with at least 6 years in a management ro
• le.Strong catering experience requir
• ed.Proven management experience in concessions, bars, or related are
• as.Expertise in personnel management, including hiring, supervision, evaluation, and succession planni
• ng.Ability to supervise, train, coach, and develop team members effective
• ly.Experience with food purchasing, cost control, and inventory manageme
• nt.Ability to create and manage budgets, financial forecasts, and flash repor
• ts.Knowledge of HACCP controls, food safety standards, and compliance with health and fire regulatio
• ns.Proficiency in Microsoft Office (Word, Excel, PowerPoin
• t).Knowledge of cash handling procedures and reconciliation of cash repor
• ts.ServSafe or Department of Health certification is a pl
• us.Strong attention to detail and ability to multitask effectively in a dynamic environme
• nt.Exceptional business etiquette, client relationship management, and ethical behavi

or.
Ready to Make an Impact? Join Chartwells Higher Education and lead the charge in creating unforgettable dining and event experiences at the University of Houston. Apply today to start your journey with

us!
Apply to Chartwells Higher Education t

oday!Chartwells Higher Education is a member of Compass Grou