What are the responsibilities and job description for the Call Center Representative position at Chas CO LTD?
Top-Tier Perks Just for You! Base Salary Range : $21.92 - $31.25 USD hourly.
Salary is determined based on applicable experience and education. External offers typically do not exceed the mid-point of the pay range.
Competitive compensation package includes :
- Annual Milestone Bonuses
- Outstanding benefits including medical, dental, sabbatical leave, CME, retirement, and malpractice insurance
- Retirement Plans - CHAS Health matches the employee's contribution, up to 6% of gross wages
- Generous 6 weeks of paid time off to support work / life balance
- Student Loan Repayment Programs : National Health Service Corps (NHSC), Washington Student Achievement Council (WSAC), Public Service Loan Forgiveness (PSLF), and CHAS Health Loan Repayment Program
- Career growth opportunities and much more!
- above benefits dependent upon eligibility criteria
Click here for more detail about the benefits package!
Don't meet every single requirement? At CHAS Health we are dedicated to building a workplace where all employees feel respected and a sense of belonging. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway! You may be just the right candidate for this or other roles.
Purpose of Job :
Improve the overall health of the communities we serve by providing excellent customer service as follows :
Essential Duties and Responsibilities :
Medical Assistants (in addition to the Essential Duties and Responsibilities) :
Pharmacy Technicians (in addition to the Essential Duties and Responsibilities) :
Dental Assistant (in addition to the Essential Duties and Responsibilities) :
Qualifications :
Education / Experience : Previous call center, receptionist and / or Medical Assistant / Dental
Assistant / Pharmacy Technician experience preferred.
Medical Assistants : Completion of medical assistant training through a post-secondary school or college program accredited by the Accrediting Bureau of Health Education School (ABHES) or the Commission of Accreditation of Allied Health Education Programs (CAAHEP) required. Certification through the American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistants (CCMA) required within 120 days of hire.
Pharmacy Technicians : Completion of pharmacy technician program required. Technician level A license required. Previous experience with electronic health records preferred.
Dental Assistant : Completion of dental assistant program preferred.
Skills :
All : Excellent interpersonal, oral, written, and listening skills; basic computer skills; fluency in Spanish and / or Russian in addition to English preferred. Compassion for patients required. Must work well within the team. Computer skills required. Familiarity with call center metrics preferred. Medical Assistants : BLS (CPR / AED) certified for a Health Care Provider. Must be able to correctly use and spell medical terminology. Commitment to supporting a safe, respectful, equitable, and inclusive environment required. Valid driver's license and insurance required.
Physical Demands :
While performing the duties of this job, the employee is regularly required to talk, hear and sit. The employee is occasionally required to move around the facility; use hands to finger, handle, or feel; reach with hands and arms. Infrequently required to climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 10 pounds and infrequently lift and / or move up to 25 lbs.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary : $22 - $31
