Demo

Care Coordinator II

CHAS Health
Spokane, WA Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 3/31/2025
Top-Tier Perks Just for You!
Base Salary Range: $25.67 - $37.70 USD hourly
Salary is determined based on applicable experience and education. External offers typically do not exceed the mid-point of the pay range.

 

Competitive compensation package includes:
  • Annual Milestone Bonuses
  • Outstanding benefits including medical, dental, sabbatical leave, CME, retirement, and malpractice insurance
  • Retirement Plans – CHAS Health matches the employee’s contribution, up to 6% of gross wages
  • Generous 6 weeks of paid time off to support work/life balance
  • Student Loan Repayment Programs: National Health Service Corps (NHSC), Washington Student Achievement Council (WSAC), Public Service Loan Forgiveness (PSLF), and CHAS Health Loan Repayment Program
  • Career growth opportunities and much more!
*above benefits dependent upon eligibility criteria   
 Click here for more detail about the benefits package!  


Don’t meet every single requirement? At CHAS Health we are dedicated to building a diverse, inclusive, and authentic workplace.  If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!  You may be just the right candidate for this or other roles
Purpose of Job:
Improve the overall health of the communities we serve by facilitating and coordinating access to resources and holistic healthcare services as follows:

 

Essential Duties and Responsibilities:
  • Identifies and connects patients attributed to CHAS Health or without a provider to a CHAS Health provider.
  • Assesses patients based on individual social determinants of health and creates and implements plan of care to assist patients in overcoming barriers to care.
  • Documents patient progress in accordance with standardized documentation procedures.
  • Performs appropriate delegated case management from Managed Care Organization (MCO) partners.
  • Receives and processes provider, clinic, and/or system requests for care coordination needs.
  • Addresses high clinic resource utilizers via care coordination activities.
  • Reports to various care settings, including inpatient, emergency department, clinic, and administrative, to provide support to patients.
  • Performs other duties assigned, including supporting the CHAS Health Mission and Core Values. 

 

    Qualifications:
    Two years of health and/or social services experience required. Completion of Community Health Workers training through the State of Washington required or obtained within one year of hire. Pre-approved Motivational Interviewing course required or obtained within one year of hire. Higher education in social services preferred. 

     

    Skills:
    Excellent interpersonal skills and written and verbal communication. Accomplished coaching skills related to maximizing the use of tools and resources to improve the overall patient experience. Organizational skills and intermediate computer skills required. Experience with EHR is preferred. Ability to think critically, prioritize, and manage complex information related to goals. Commitment to supporting a safe, respectful, equitable, and inclusive environment required. BLS (CPR/AED) required. Valid driver’s license and insurance required.
     
    Physical Demands:
    Must be able to move around the facility between one-third and two-thirds of the day, as well as sit at a workstation. Using hands occurs over two-thirds of the day, while reaching with arms occurs less than one-third of the day. Communicating is also required over two-thirds of the day, while climbing, stooping, or crawling is minimal.  Lifting up to 10 lbs. occurs about half the time, while up to and above 25 lbs. occurs only occasionally.
    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    Salary : $26 - $38

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