Front Office Supervisor

Top-Tier Perks Just for You!
Base Salary Range: $25.67 - $37.70 USD hourly.

Competitive compensation package includes:

• Annual Milestone Bonuses

• Outstanding benefits including medical, dental, sabbatical leave, CME, retirement, and malpractice insurance

• Retirement Plans – CHAS Health matches the employee’s contribution, up to 6% of gross wages

• Generous 6 weeks of paid time off to support work/life balance

• Student Loan Repayment Programs: National Health Service Corps (NHSC), Washington Student Achievement Council (WSAC), Public Service Loan Forgiveness (PSLF), and CHAS Health Loan Repayment Program

• Career growth opportunities and much more!

*above benefits dependent upon eligibility criteria   
Click here for more detail about the benefits package!  

Purpose of Job

The Front Office Supervisor will provide outstanding customer service at all points of contact by managing resources based on patients health care needs and providing leadership to the front office and scheduling team as follows:

Essential Duties and Responsibilities

• Provides excellent customer service as first point of contact for CHAS Health.

• Ensures front office employees are scheduling patients appropriately based on established scheduling guidelines so clinic teams can achieve target productivity expectations.

• Trains and supervises front office and scheduling staff.

• Coaches and develops staff to encourage accountability, teamwork and employee engagement.

• Performs data compilation, reporting and tracking functions related to operational metrics such as appropriate scheduling practices and full and accurate patient registration.

• Performs many front office and scheduling duties as needed.

• Performs other duties assigned, including supporting the CHAS Health Mission and Core Values.

Qualifications

Education/Experience: HS diploma or equivalent preferred. Experience working in front office setting or

customer service required. Supervisory experience preferred. Experience with front office and operational metrics preferred.

Skills: Excellent interpersonal, listening, verbal and written communication skills required. Computer

skills required. Ability to document information electronically clearly and efficiently, using medical

terminology and accurate spelling required. Ability to organize and lead a team of people to accomplish

goals required. Compassion for patients required. Commitment to supporting a safe, respectful, equitable, and

inclusive environment required.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk, hear and sit. The employee is occasionally required to move around the facility; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 lbs.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary : $26 - $38