What are the responsibilities and job description for the Account Supervisor / Client Partner - Marketing Agency position at Chase&Co.?
You’re a Connector. A Leader. A Growth Driver.
You thrive at the intersection of client relations, team collaboration, and new business development. You build strong client partnerships, ensure seamless project execution, and play an essential role in driving growth for both your clients and Chase&Co.
You balance strategy and execution effortlessly, delivering marketing strategies that resonate with audiences and drive measurable results.
You are a trusted client partner, bringing confidence, expertise, and a solutions-driven approach to every interaction.
Your marketing agency experience—3 years strong—has prepared you to manage client relationships, support team efforts, and maintain a pulse on key objectives. You’re ready to grow into greater leadership responsibilities while continuing to master the art of account management.
You mentor and guide members of the account team, helping them grow and succeed. You collaborate with team members to ensure projects are executed on time, on budget, and exceed expectations.
You work closely with your team to set and achieve clear KPIs for client retention, satisfaction, growth, and billable utilization.
You’re deeply committed to client satisfaction, aligning team efforts and resources to deliver performance-driven results.
You actively identify opportunities to expand existing relationships and contribute to new business efforts, bringing in clients whose needs align with Chase&Co.'s solutions.
You bring energy, organization, and creativity to your work, constantly looking for ways to improve processes and elevate the client experience.
You love working with nice, friendly people like yourself who share your commitment to excellence.
You’re open to working 3–5 days a week at our office near Thanksgiving Point—it’s closer than you think. Put it in your GPS and see for yourself.
Qualifications:
- Minimum of 3 years of marketing agency experience, managing multiple clients and projects.
- Proven expertise in client relations, including retention, satisfaction, and growth.
- Experience mentoring and collaborating with account teams to ensure success.
- Demonstrated ability to contribute to new business efforts, including supporting pitches and proposals.
- Strong strategic, organizational, and communication skills, with experience building and presenting decks to clients.
- Ability to work on-site 3–5 days per week near Thanksgiving Point.
