Demo

QA Specialist

ChaseSource
Jefferson, MO Full Time
POSTED ON 3/13/2025
AVAILABLE BEFORE 4/10/2025

Now Hiring: QA Specialist

Pay Rate: $18.00 hourly

Location: Jefferson City, MO


Are you detail-oriented and passionate about quality assurance? We are looking for a QA Specialist to monitor, evaluate, and support staff performance to ensure compliance with project standards, contractual requirements, and performance measures. If you have a keen eye for detail and a commitment to excellence, this role is for you.



Key Responsibilities:

  • Ensure all activities align with company QA standards and contractual obligations.
  • Evaluate staff performance based on quality standards and compliance measures.
  • Develop and deliver instructional training programs with supporting materials.
  • Analyze training evaluations and recommend improvements.
  • Conduct quality assurance checks for accuracy, completeness, and consistency.
  • Identify and implement solutions to improve processes and verify their effectiveness.
  • Stay up-to-date with policies and procedures, assisting in updates and improvements.
  • Conduct research and gather data for special projects.
  • Provide training as needed to enhance staff performance.
  • Monitor performance metrics to ensure contractual requirements are met.
  • Assist in developing staff resource materials such as quick reference guides, charts, and workflows.
  • Perform other duties as assigned by management.


Qualifications:

  • High school diploma or equivalent.
  • 0-2 years of experience in QA and training, preferably in a human services environment.
  • Strong ability to follow policies, procedures, and project guidelines.
  • Excellent communication skills to relay information accurately to internal and external contacts.
  • Detail-oriented with the ability to analyze and improve processes.


Why Join Us?

  • Opportunity to make a meaningful impact in a quality-driven role.
  • Professional growth in a structured and supportive environment.
  • Work with a dynamic team committed to excellence.


By applying for this position, you consent to receive calls, AI-generated calls, text messages, and emails from ChaseSource, its affiliates, and contracted partners regarding job opportunities and related updates. Message frequency may vary. Standard message and data rates may apply. Carriers are not responsible for delayed or undelivered messages. You can opt out at any time by replying STOP or get assistance by replying HELP. For more information, please review our privacy policy at https://chasesource.com/privacy-policy/.


#RECNPA


Salary : $18

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