What are the responsibilities and job description for the Front Desk Ambassador position at Chateau Avalon Hotel?
Job Summary
We are seeking a motivated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and welcome guests upon arrival with a warm and professional demeanor.
- Manage front desk operations including check-in and check-out processes.
- Handle phone inquiries with excellent phone etiquette, addressing guest questions and concerns promptly.
- Maintain accurate records of guest information and reservations using office management software.
- Assist in calendar management, scheduling appointments, and coordinating meetings as needed.
- Perform administrative tasks such as filing documents, managing correspondence, and maintaining office supplies.
- Utilize QuickBooks for basic financial transactions and record keeping.
- Support team members with personal assistant duties as required to ensure smooth operations.
Experience
- Previous experience in customer service or administrative roles is preferred.
- Familiarity with office management practices and procedures is a plus.
- Proficiency in using phone systems and basic office equipment.
- Strong typing skills and attention to detail are essential for managing documentation effectively.
- Ability to work collaboratively in a team-oriented environment while also being self-motivated.
Join us as a Front Desk Agent where your contributions will help create a welcoming atmosphere for our guests while ensuring efficient front desk operations. We look forward to welcoming a dedicated professional to our team!
Job Types: Full-time, Part-time
Pay: $14.00 - $18.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
Ability to Commute:
- Kansas City, KS 66111 (Required)
Ability to Relocate:
- Kansas City, KS 66111: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $18
