Group Sales Manager

• Solicits new and existing accounts to meet and exceed revenue goals through various avenues including but not limited to telephone solicitation and outside sales calls.
• Coordinates group events from the initial planning stages until the completion of the event
• Advises Department Managers (Golf, Food and Beverage, Lodging, Maintenance, etc.) of future events to: ensure proper staffing levels are met, coordinate inter-departmental support, and ensure proper coordination of special set-up, accommodations, or other arrangements.
• Develops contacts with area corporate, local businesses, civic organizations, and charity groups to promote our tournament venues.
• Maintains positive contacts with previous groups and follow-up on all initial contacts of potential new groups.
• Generates monthly calendar of events for Department Managers.
• Maintains tee times for member, group and individual play.
• Ensures group information files are maintained efficiently and accurately.
• Works with customers to promote event, sell logo merchandise and other golf services.
• Prepares and distributes information to members and guests pertaining to tournaments, large group events, critical dates and course closures.
• Assists with the registration groups on the day of the event.
• Maintains thorough understanding of golf operations, course rotation, tournament play, and tee time arrangement.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Manages department members that may include, but is not limited to: Group Sales Associate.
• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Regular and reliable attendance.

Minimum Qualifications for the Group Sales Manager:

• Associate’s degree (AA) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Other Qualifications:

• Excellent verbal and written communication skills.
• Strong analytical skills.
• Strong attention to detail, and exceptional organizational skills.
• Ability to work independently with little or no supervision.
• Excellent interpersonal and sales-related skills.
• Knowledge of EZLinks, Golf Channel Solutions and Jonas (or similar) applications is helpful.