What are the responsibilities and job description for the Dining Service Professional position at Chatham Bars Inn?
Chatham Bars Inn, a renowned Forbes Travel Guide Five Star Hotel located on 25 oceanfront acres in Cape Cod, Massachusetts, seeks an exceptional Dining Service Professional to join its team.
This is a full-time year-round position that requires excellent communication skills, a passion for delivering outstanding customer service, and the ability to thrive in a fast-paced environment.
About the Role
- Greet and welcome guests at assigned tables with warmth and efficiency.
- Assist guests with their orders and ensure quality and accuracy of orders, fostering a seamless dining experience.
- Announce current menu and daily specials, effectively communicating menu items and ingredients to guests.
- Maintain cleanliness of the restaurant, adhering to high standards of hygiene and presentation.
- Ensure proper methods of payment from guests, and perform other tasks as assigned to deliver exceptional service.
Requirements
To excel in this role, you will need:
- A minimum of 1 year experience in fine dining service, showcasing your expertise and adaptability.
- Effective written and verbal communication skills, enabling you to engage with guests and colleagues alike.
- Superior customer service and interpersonal skills, creating a welcoming atmosphere for all.
- The ability to work long hours and be flexible with schedules and hours (including weekends and holidays), demonstrating your commitment to delivering outstanding service.
- Current TIPS Alcohol Certification or comparable alcohol service certification, ensuring your safety and expertise in serving liquor.
About Us
At Chatham Bars Inn, we are dedicated to providing a unique and luxurious experience for our guests. Our commitment to exceptional customer service and memorable experiences drives our every effort, making us a world-class hotel and resort.
