What are the responsibilities and job description for the Retail Associate (2025 Season) position at Chatham Bars Inn?
We invite you to join the high-energy team at Chatham Bars Inn, a Forbes Travel Guide Five Star Hotel on Cape Cod, Massachusetts with 25 oceanfront acres, 217 rooms and suites, five restaurants, boating, a private beach, full-service spa, 8-acre farm and endless recreation activities. Open year round, the Inn is a five-minute stroll from Chatham’s charming Main Street and within a short drive of all Cape Cod has to offer.
Responsible for providing outstanding customer service, generating sales, shop merchandising and orderliness, and safeguarding company assets. This position assists the Retail Supervisor, and includes sales, inventory/stock room tasks, and merchandise data entry for both the Chatham Bars Inn Main Inn Shop (Signature Shop) and the Chatham Bars Inn and Vineyard Vines Beach and Pool Shop.
Primary responsibilities include, but are not limited to, the following:
- Greet guests in a friendly and welcoming manner as they enter the store
- Maintain a neat and orderly appearance of all racks, shelves, clothes, gift items, etc.
- Properly handle all merchandise and keep it well presented
- Assist all guests with clothing, jewelry, accessories and gifts
- Process sales using computer POS system properly and efficiently, generate end of day sales reports
- Stock room and inventory management
- Assist Retail Supervisor with additional assigned projects
- Perform all job functions with attention to detail, accuracy and efficiency
Requirements:
- Fluency in English, both verbal and non-verbal
- Excellent Computer skills
- Previous Retail experience preferred, but not required
- Friendly, courteous, pleasant and helpful personality
- Ability to organize and follow directions thoroughly
- Ability to work cohesively with co-workers as part of a team
- Ability to work varied hours/days, including nights, weekends and holidays
- Previous experience and training in Customer Service preferred
- Physical ability to stand for extended periods of time
- Endure various physical movements throughout the work areas
- Exert physical effort in handling boxes of merchandise and fixtures throughout the store
- Able to lift up to 30 lbs. and up, and stand on a ladder or stepstool
