What are the responsibilities and job description for the NETWORK TECHNICIAN I - III position at Chatham County, GA?
Discover the best of suburban and urban living in Chatham County, Coastal Georgia. This welcoming community offers an excellent balance for living, working, and enjoying life. As the fifth-oldest county in Georgia and the largest outside of Atlanta, Chatham County has a lot to offer. You'll love our beautiful riverfront, which includes the city of Savannah and a three-mile beach on Tybee Island. Chatham County Government is supported by over 2,100 diverse team members across 40 departments, all dedicated to serving the county. We draw talent nationwide by providing outstanding benefits, competitive salaries, and growth opportunities. Join Team Chatham today!
Description
Calling all IT enthusiasts with a knack for problem-solving! Chatham County Information and Communication Services seeks a Network Technician to join our team. If you have an Associate Degree in a relevant field and at least 2 years of network design and troubleshooting experience, we encourage you to apply!
You may be hired as Network Technician I-III, based on Experience Level. Salary commensurate with qualifications and experience level.
Examples of Duties
Under general supervision by the Network Technician Supervisor, you
- Perform technical work in planning, coordinating, and conducting the installation, maintenance, and repair of computer and/or telecommunications equipment.
- Receive and install desktop technology components such as personal computers, monitors, scanners, printers, and associated software.
- Configure new equipment for department-specific duties.
- Test the functionality of new equipment and integration with existing systems and software and make necessary adjustments.
- Provide end-user support, training, and advice on all client-side computer hardware and software.
- Assist the help desk by taking service desk calls to investigate, categorize, and resolve incidents or escalate as necessary.
- Utilize the work order system to document problems, communicate the resolution of issues, and provide training to other technicians.
- May be assigned by your supervisor to minor or major projects.
- May serve as an assistant/backup for another Network Technician.
- May be responsible and accountable for a supporting IT service.
- Collaborate with others and work as part of a team.
- Perform other duties as assigned.
Minimum Qualifications
- Associate Degree in Information Systems, Computer Networking, or a related field, and
- At least two (2) years’ experience in network design and troubleshooting; or
- Any equivalent combination of education, training, and experience.
- Must have experience supporting applications and hardware within a Microsoft Windows and networked environment.
- Must possess and maintain a valid driver’s license.
During emergencies and disasters affecting Chatham County, you may be required to report to work as part of a disaster operations team.
In accordance with the Department of Transportation, Commercial Driver's License (CDL) holders and those employed in safety-sensitive positions are subject to random drug testing.
Candidates with direct and relevant experience may receive an offer of up to 10% above the minimum salary that is posted, reflecting their exceptional qualifications.
Chatham County provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, physical or mental disability, genetic information, marital status, or military/veteran status in accordance with applicable federal, state and local laws.
