Office Support

The Office Receptionist serves as the first point of contact for visitors, students, staff, and parents. This role is crucial for ensuring smooth day-to-day operations of the school's front office by providing administrative support, answering inquiries, and facilitating communication between school departments. The Receptionist will maintain a welcoming and professional environment while handling administrative tasks such as scheduling, data entry, and record-keeping.

Key Responsibilities:

• Greeting and Directing Visitors:

  • Welcome visitors, parents, students, and staff with a friendly and professional demeanor.

  • Direct visitors to appropriate departments or individuals and ensure sign-in procedures are followed.

  • Manage and direct phone calls, emails, and other forms of communication in a timely and effective manner.

• Administrative Support:

  • Assist with general office tasks such as filing, photocopying, and managing school supplies.

  • Maintain student attendance records and communicate with parents regarding student attendance issues.

  • Help schedule meetings, appointments, and events for staff members and administrators.

• Handling Inquiries:

  • Provide accurate information to parents, students, and staff about school policies, events, and procedures.

  • Resolve inquiries and issues in a professional, courteous, and timely manner.

• Student and Parent Interaction:

  • Coordinate with parents regarding student early dismissals, absences, and arrivals.

  • Help ensure students are properly signed in and out of the school.

  • Assist with the distribution of student forms and other necessary documents.

• Managing School Communications:

  • Assist in updating and distributing school newsletters, announcements, and other communications.

  • Monitor and update school notice boards and informational displays.

• Maintain Office Organization:

  • Keep the front office organized and tidy, ensuring that essential supplies and materials are readily available.

  • Ensure that office equipment is functional and report any maintenance issues as needed.

• Confidentiality and Safety:

  • Handle sensitive student and staff information with discretion and confidentiality.

  • Ensure school safety protocols are followed, including monitoring access to the building.

Qualifications:

• Education: High school diploma or equivalent (Associate’s degree or higher preferred).

• Experience: Prior experience in an administrative, receptionist, or customer service role is preferred, especially in an educational environment.

• Skills:

  • Excellent communication and interpersonal skills, with the ability to interact effectively with students, parents, and staff.

  • Strong organizational skills with attention to detail.

  • Ability to multitask and prioritize responsibilities.

  • Basic proficiency with office software (e.g., Microsoft Office Suite, Google Workspace) and office equipment.

  • Ability to maintain professionalism and composure in a fast-paced environment.

Physical Requirements:

• Ability to sit or stand for extended periods.

• Ability to lift up to 20 pounds (for handling supplies, mail, etc.).

• Comfortable interacting with a diverse range of people, including children and adults.

Additional Information: