Incline Railway Operations Team Member

Job Summary:

The Incline Railway Operations Team Member plays a critical role in ensuring the safe and efficient operation of the Lookout Mountain Incline Railway. This cross-trained position involves performing the duties of Incline Conductor, Hoist Operator, and Maintenance Technician. The ideal candidate will be responsible for managing passenger safety, operating the railway’s mechanical systems, and performing routine maintenance on both the railway and surrounding infrastructure.

Key Responsibilities:

Incline Conductor

• Greet passengers, take tickets, and ensure everyone is seated securely before departure.
• Maintain passenger safety, manage crowd control, and address customer inquiries.
• Monitor the track for obstructions during operation and assist with train transfers at the mid-point.
• Inspect rail cars at the end of each trip for debris or lost items.

Hoist Operator

• Control the movement of the railcars, ensuring safe docking and smooth operations along the track.
• Monitor the track for hazards and coordinate with conductors during passenger transfers.
• Listen for engine changes and respond to any operational concerns.
• Assist with ticket sales, phone inquiries, and customer service in the absence of a ticket agent.

Incline Maintenance Technician

• Perform routine inspections and maintenance of the railcars, track, and surrounding buildings.
• Mow grass, trim bushes, and clear the track of weeds and debris to ensure operational safety.
• Conduct minor repairs and handle oiling, greasing, and machinery upkeep, including the backup generator.
• Support the overall upkeep of the Incline facility and mechanical systems.

Qualifications:

• High school diploma or equivalent required.
• Strong attention to detail, particularly concerning passenger safety and track conditions.
• Experience in maintenance, mechanical systems, or transportation operations is preferred.
• Excellent communication and customer service skills.
• Ability to work in a physically demanding environment, including walking up and down the rail cars and performing outdoor maintenance tasks.

Physical Requirements:

• Ability to lift 50 pounds and perform physically active duties.
• Comfortable working outdoors in varying weather conditions.
• Ability to stand, walk, and perform tasks for extended periods.

Equal Employment Opportunity Statement: CARTA is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. We are committed to providing a workplace free of discrimination and harassment. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $23.35 - $27.47 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Weekends as needed

Shift availability:

• Day Shift (Preferred)

Work Location: In person

Salary : $23 - $27