Admission Representative

Admissions Representative Job Description:

Admissions representatives have dedicated individuals with a heart to help others by guiding school applicants through the application and admission process. Helping applicants to assess their skills, education, and career goals in order to choose the educational program. Once training is completed, admissions representatives provide prospective students with general information on registration, program selection, and academic requirements of their institution.

Admissions representatives may connect with prospective students by answering incoming phone calls, responding to Web inquiries, attending college fairs, and visiting high schools. Once they have identified a prospective applicant, they often begin with an introductory assessment, such as a phone or campus interview. During the interview, the representative evaluates the applicant's qualifications, past experiences, and objectives. Additionally, admission representatives may explain academic programs and answer any inquiries regarding applications, enrollment, and courses. They often record information into a database and follow up with applicants to update statuses and answer any new questions. Admission representatives may also give tours and lead general information sessions about their campus.

Description of Duties

Responsible for recruiting qualified applicants for admission to the college in accordance with state and federal accreditation and Institute policies and regulations, consistent with the highest ethical standards. The admissions representative must conduct a high quantity of prospective phone contacts to secure weekly standard appointment set and interview activity, and to conduct follow-up activity with unresolved interviewees and future class applicants. You must assure that the College philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and an environment that is conducive to innovation, positive thinking, and expansion - is considered in carrying out the duties and responsibilities of this position.

Essential Functions

1. Manage inquiries to achieve prompt contact and performance activity; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.

2. Secure new inquiries (Personally Developed Leads) by directly asking phone and in-person contacts about referrals of others to contact about the college offerings.

3. Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine the appropriateness of candidates for admission based on career goal compatibility.

4. Conduct all activities in accordance with the highest ethical standards. Adhere to all state, and federal accreditation and college rules and regulations regarding student recruitment.

5. Accurately and completely portray college educational programs, expected outcomes, student services, and financial consideration to students, parents, and educators. Accurately forecast projected new students on a periodic basis for the Director of Admissions.

6. Consistently conduct follow-up monthly at minimum with all applicants to ensure successful matriculation. Assist other personnel and departments with data collection and problem-solving.

7. Participate in appropriate recruitment and enrollment activities including open houses, regional presentations, training sessions, orientation programs, career days, etc.

8. Applying virtual computer literate skills to communicate with applicants (i.e. Zoom, Microsoft Teams, etc.).

9. Other duties as assigned.

Knowledge, Skill, and Abilities Required:

1. Dedicated individuals with a heart to help others achieve life goals.

2. Excellent written and verbal communication skills.

3. Strong interpersonal skills with both faculty and student populations.

4. Superior organizational and problem-resolution skills.

5. Goal oriented and highly ethical.

6. Strong expertise with MS Office as well as field-related hardware and software packages and systems for reporting features.

7. Ability to apply virtual computer literate skills to communicate with applicants (i.e. Zoom, Microsoft Teams, etc.).

8. Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments.

9. Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.

10. Ability to adapt to changing assignments and multiple priorities.

11. Ability to manage multiple tasks and successfully meet deadlines.

Education and Experience Requirements:

1. Associate's degree or experience in admissions preferred.

2. Minimum of 1-2 years admissions recruitment or non-durable goods sales experience.

To apply please submit:

• Resume/Curriculum vitae
• Cover Letter/Letter of Application; specifying the position you are applying for
• Contact information for two (2) professional references

EOE & Drug Free Workplace

Job Type: Full-time

Pay: $45,000.00 - $47,500.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Associate (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

Salary : $45,000 - $47,500