Assistant Retail Store Manager - Fort Oglethorpe

Description

Who is Goodwill Industries of the Greater Chattanooga Area?

Since 1923, Goodwill Industries of the Greater Chattanooga Area helps people transform potential into opportunity!  With 17 store locations and a service territory of 23 counties in two states, our timeless social enterprise is a win, win, win for all.

• Individuals with barriers to employment get help securing meaningful jobs.
• Donors see a social return for their donations - helping people secure work and keeping unwanted items out of landfills.
• Shoppers get great prices on the goods they want, and in the process, give a hand up to people in their community.

How do we accomplish our mission?  We provide education and career services as well as on the job training to persons with barriers to employment such as multi-generational poverty, history of incarceration, limited education, and no work experience.

Why should you join Chattanooga Goodwill?

• Friendly work environment with co-workers who appreciate working with each other.
• Employee discount.
• 401K and Roth retirement plans with matching contribution after eligibility.
• Skills and development opportunities.
• For Full-time employees:
  • Dental and vision insurance - Company Paid for employee.
  • Basic life insurance – 1.5 times salary, Company Paid for employee.
  • Primary Care through TextCare- Company Paid for household.
  • Voluntary Benefits such as Term life Insurance, Disability Insurances, and ID Theft
  • Medical Insurance and Health Savings Account
  • Generous Paid Time Off (PTO) program; Potential of up to three weeks during the first year

What will a Career Development Specialist do?

The Career Development Specialist (CDS) will provide coaching and support to job seekers and career advancers. The CDS will be the primary support for individuals as they seek, obtain, and retain successful and self-sufficient employment.  The CDS will strive to empower Workforce Development (WFD) Department participants and employees of Goodwill Industries of the Greater Chattanooga Area (GIGCA) to create and attain goals within their career and financial plan, which will help to reach their vocational potential and improve their overall quality of life.

Job functions

• Through words and actions support Chattanooga Goodwill’s Mission, Vision, and Values; furthermore, actions and decisions will align with organizational guiding principles.
• Maintain agency, participant(s) and GIGCA employees(s) confidentiality.  Violation of confidentiality may be cause for termination.
• Assists participant and GIGCA employees with their job search by coaching through resume preparation, job interviewing skills, and workplace readiness skills and knowledge.
• Job placement activities including arranging tours of businesses, developing job shadowing experiences, and on-the-job training; locating additional resources needed to help overcome barriers, and making referrals to other agencies, as needed, on behalf of the participants and GIGCA employees.
• Represents GIGCA as an advocate to employers to encourage hiring people with barriers and/or limitations to employment.
• Serves as liaison between the individual participant or employee, the referral source (when applicable), and the employer by providing communication and career support.
• Provides continued support and coaching for success post-employment placement for a minimum of 90 days.
• Ensures that participants’ information is accurately entered into the organization’s database and/or other metric systems as required by partner agencies and department standards.
• Works in partnership with the participants and employee(s) to develop and achieve their individualized career and financial plan.
• Engages with a diverse population of participants and employees in obtaining and maintaining employment that is consistent with the individuals’ vocational goals and action plan.
• Ensure the adherence to CARF standards in all programs and participant services.
• Collaborates, as a One GIGCA team, through open communication with staff in other service areas to ensure the best outcomes and experience for the participant and employee.
• With guidance from departmental leadership, develop and maintain working relationships with local businesses, community resource agencies and vocational training institutions to identify opportunities for job placement and career advancement opportunities for participants and employees.
• With guidance from departmental leadership, advocate with and provide education for local businesses, community resource agencies, and vocational training institutions to develop a network of relationships.
• Ensures contracts, grants, and other agreements requirements are satisfied.
• Collaborates with internal and external case managers, internal staff, and leadership team.
• Develop and maintain a positive working relationship with referral agencies and counselors.
• Provides information about programs and services offered by GIGCA.
• Participate in assistance with goals of the Strategic Plan when appropriate.
• Regular attendance is an essential function.
• Needs to be able to work flexible hours to accommodate hours of operation.
• Short travel is required.
• Perform site visits, as required.
• Perform other duties as assigned

Key knowledge and experience

• A Bachelor’s Degree in training and development, human resources, education, or related field is preferred. Commensurate experience may be considered in lieu of degree. At least six months of working with adults with disabilities is preferred.
• Experience in human resources or business-to-business sales a plus.
• Must be an energetic team player who desires to positively impact the community and create significant change.
• Must have excellent oral, written, and interpersonal communication skills.
• Proficient in Microsoft Office (e.g. Word, Outlook, and Excel)
• Experienced in working with individuals with disabilities or complex barriers to finding suitable employment opportunities, is preferred.
• Must have a good driving record with a valid driver’s license and the ability to travel frequently.
• Work experience in Workforce Development, Human Services, Social Work, or a closely related field is encouraged, but not required.
• Exemplify the vision statement of GIGCA.
• The successful candidate will be mission-driven, participant-focused, and forward thinking.
• Driver license for 3 years.
• Valid Driver’s License and Car Insurance Verification, required.
• Must pass MVR check and maintain a good driving record.

Performance measurement

• Adherence to and support of defined program goals and outcomes.
• Instructional outcomes.
• Attendance and punctuality.
• Attitude and overall effectiveness of working relations with all stakeholders.
• Ability to accurately complete and maintain documentation, reports, and summaries in a timely manner.
• Ability to effectively address the needs of training participants.
• Ability to complete assigned duties.

What does it mean to be a member of the Chattanooga Goodwill organization?

• You’ll have the satisfaction of knowing that your work is making a difference in your community.  In addition to strengthening our community and families by promoting independence and dignity for the people who need it most, you’ll be helping us care for the earth.  Last year our Goodwill diverted more than 8 million pounds of material from local landfills through sales and salvage.
• Our vision is a community where every person, regardless of ability, situation, or background, can achieve their greatest potential.
• Revenue from our retail stores help fund our workforce development and community services programs, which means our employees are direct contributors to changing lives!

How do we do this?

• We value and respect the inherent dignity and worth of people.
• We value truth, set high standards, and keep our promises.
• Continuous Improvement.
• Teamwork.
• We respect open and honest communication.
• We value a culture of innovation, learning, and development through social enterprise.
• We honor the resources entrusted to us with responsibility and care.

We invite you to apply to become a part of our friendly, hardworking, and caring group of dedicated employees.

• We are an equal opportunity employer, and all qualified applicants and internal transfers will receive consideration without regard to race (including hairstyle/texture), color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.

Qualifications

Salary : $16