What are the responsibilities and job description for the Ticket Scanner position at Chattanooga Lookouts?
Ticket scanners are responsible for providing an excellent guest experience for fans entering the ballpark.
Description
Scanners are responsible for assisting patrons with scanning digital tickets, accessing digital tickets, and answering general AT&T Field questions. Ticket scanners are the first face that fans see when entering the ballpark, so we expect smiling, helpful individuals who are eager to welcome the best fans in minor league baseball to Lookouts games!
During games ticket scanners will:
- Scan digital tickets for entry
- Assist fans with ticket access
- Develop an understanding of AT&T Field layout, promotions, and general ballpark knowledge
- Provide excellent customer service to fans in all situations