What are the responsibilities and job description for the Host (Heirloom Restaurant) / Seasonal Employment position at Chautauqua Institution?
Description
The Heirloom Restaurant () is our flagship restaurant, featuring formal dining and lakeside comfort in the dining room of the historic Athenaeum Hotel. The culinary experience is managed by Executive Chef Carrie Gifford. During the nine-week summer season the Heirloom Restaurant is open every day, serving breakfast, lunch, and dinner. During the pre-season (May) and post-season (September) the restaurant is open Thursday to Sunday for lunch and dinner.
About Your Compensation
Compensation for this position starts at $15.50 / Hour and, with demonstrated experience and qualifications, candidates may earn up to $17.00 / Hour.
About Your Work Day
Greet guests and accompany to table, supply guest with appropriate menus.
Take reservations.
Record guest information on reservation tracking form.
Reset tables.
Utilize POS system.
Provide exquisite guest service in line with Chautauqua Institutions Chain of Service Excellence
All other duties as assigned.
About the Referral Program
Chautauqua Institution’s Referral Bonus Program () is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.
About Your Schedule
Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and / or holidays as a requirement.
While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position :
Typically work a six- or eight-hour shift with a start time that varies between 5am to 5pm.
About Living on the Grounds
Chautauqua Institution may provide limited housing options on our grounds or assist you with locating nearby housing arrangements for select opportunities based on business needs. Housing is not an option for many positions and may be of a cost to you. Candidates should assume there are no employer-provided or employer-assisted housing options available for this position unless it is otherwise stated.
There are no employer-provided or employer-assisted housing options available for this position.
About Chautauqua Institution
Chautauqua Institution () is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship / programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company () , a comprehensive hotel, food & beverage, conferencing, and events organization. The Institution’s office in Washington, DC is located strategically for an ongoing role in the cultural conversations of the nation.
Discovering Your Chautauqua Experience
There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.
Our Commitment to IDEA
Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) () as a priority in our strategic plan, 150 Forward () . One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.
Joining Our Talent Community
Join our talent community online at CHQ.org / employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.
Qualifications
Skills
Preferred
Troubleshooting : Novice
Listening : Novice
Behaviors
Preferred
Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well
Enthusiastic : Shows intense and eager enjoyment and interest
Team Player : Works well as a member of a group
Motivations
Preferred
Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization
Goal Completion : Inspired to perform well by the completion of tasks
Experience
Preferred
- No prior restaurant experience is required for this job.
Salary : $16 - $17
