Family Resource Program Manager

About Us:

Casakids is dedicated to providing comprehensive family support services to enhance family stability, promote positive parenting, and ensure the well-being of children. We seek a dedicated and experienced Family Resource Program Manager to oversee the operations of our Family Resource Center (FRC) operations and lead our team in delivering high-quality services to families in our community.

Job Summary:

The Family Resource Program Manager is responsible for the overall management and coordination of the Family Resource Center. This role involves supervising FRC Navigators and other staff, developing and implementing family support programs, ensuring service quality, and maintaining strong community partnerships. The ideal candidate will be trauma-informed, highly organized, and committed to creating a safe and supportive environment for clients and staff.

Key Responsibilities:

Program Management:

• Oversee daily operations and ensure the smooth functioning of the FRC.
• Develop and implement family support programs tailored to community needs.
• Monitor and evaluate program effectiveness, making necessary adjustments.
• Collaborate with the FRC Director to enhance program quality and address issues.

Staff Supervision and Development:

• Supervise and support FRC Navigators and other staff.
• Conduct regular staff meetings and performance reviews.
• Identify and facilitate professional development opportunities.
• Foster a positive and collaborative work environment.

Client Services:

• Ensure families receive comprehensive and coordinated services.
• Oversee case management and maintain accurate client documentation.
• Address and resolve client issues promptly while maintaining confidentiality and ethical standards.

Collaboration and Outreach:

• Build and maintain partnerships with community organizations and stakeholders.
• Represent the FRC at community meetings and events.
• Engage with the community to align center activities with organizational goals.

Administrative Duties:

• Prepare and manage the center’s budget with the FRC Director.
• Ensure compliance with funding requirements and organizational policies.
• Prepare reports and documentation for funders and stakeholders.
• Maintain accurate records and data collection.

Training and Professional Development:

• Ensure staff complete ongoing training to stay updated on best practices.
• Design and implement training programs for clients and the community.
• Develop and maintain a community calendar with training sessions and events.
• Coordinate with partners to collocate services at the FRC.
• Work flexible hours, including evenings and weekends when needed, for events and outreach efforts.

Qualifications:

• Bachelor’s degree in social work, psychology, counseling, or a related field; Master’s degree preferred. Job experience may be looked at as a substitute for lack of degree.
• Experience in a supervisory role within social services or family support is preferred.
• Strong understanding of trauma-informed care and family support principles.
• Excellent organizational, leadership, and communication skills.
• Valid New Mexico driver's license and proof of current insurance.
• Must pass a background check, including criminal, motor vehicle, and child abuse registry records.

Benefits:

We are committed to providing our employees with the support, resources, and benefits they need to thrive personally and professionally. If you share our passion for making a difference in the lives of others and want to join a supportive and collaborative team, we encourage you to apply for this exciting opportunity.

• Family-First Work Environment: Our organization recognizes the importance of family and work-life balance. We prioritize creating a supportive and flexible work environment that allows our employees to prioritize their families.
• Paid Time Off: We offer a generous package (sick, vacation, family) to ensure that our employees have the time they need to rest, recharge, and spend time with their loved ones.
• Flexible Schedule: Our organization provides flexible work schedules to accommodate the unique needs of our employees.
• 403B Retirement Program: We offer a retirement program to help our employees save for their future.
• Life Insurance up to 125,000: We provide life insurance coverage to help our employees protect their loved ones.
• Short-Term/Long-Term Disability: We offer short-term and long-term disability coverage to support our employees in the event of an illness or injury.
• Medical Insurance Group Coverage (50/50): We offer medical insurance group coverage, with our organization contributing to the premium.
• Paid Training: We provide regular paid training to ensure our employees have the skills and knowledge needed to succeed in their roles.
• QSEHRA Medical Reimbursement: Our organization offers a medical reimbursement program to help our employees with their healthcare expenses.
• Christmas-New Year Paid Time Off: We provide paid time off during the holiday season to allow our employees to spend quality time with their families and loved ones.
• Paid Holidays: We offer paid holidays to our employees to celebrate important national holidays.
• Phone Allowance for On-Call: We provide a phone allowance for our employees who are required to be on-call outside of regular work hours.
• Personalized Office: Our office environment is tailored to meet the unique needs of our employees, including ergonomic workstations, natural lighting, and a comfortable and inviting atmosphere.
• Trauma-Informed Work Environment: We prioritize creating a safe and supportive work environment for our employees. We provide regular training and resources to ensure our employees are equipped with the tools and knowledge they need to support themselves and their colleagues.
• Fantastic Peer Support: We believe that peer support is essential to maintaining a healthy and happy work environment. We provide regular opportunities for our employees to connect with each other, share their experiences, and support and guide their colleagues.
• Daily Update and encouraging emails from our amazing and visionary CEO.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 403(b)
• 403(b) matching
• Flexible schedule
• Life insurance
• Mileage reimbursement
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Evenings as needed
• Monday to Friday

Work Location: In person

Salary : $50,000