Collision Repair Facility Manager

Chaz Limited Collision Express, the leading, certified collision repair organization of Alaska, is seeking a Shop Manager to join our team in Fairbanks, Alaska!

The right fit for our team is an organized, positive, self-motivated team player with excellent communication skills. Qualified candidates will have at least 2 years of experience managing a high-volume, DRP-driven collision center.

What's in it for you?

We offer a comprehensive, competitive benefit package to our full-time employees, which includes Medical, Dental, Vision, STD, Life, AD&D, 401K, Paid Time Off, Paid Holidays, Supplemental Insurance, Paid Training and more! Some relocation assistance may be available to qualified individuals with exceptional former auto body management experience!

Responsibilities:

The Shop Manager is responsible for managing the activities of all body shop staff, ensuring exceptional customer service while maintaining the standards of our company, insurance partners, and OEM certifications.

• Positively maintains existing partnerships with insurance companies; works to develop new business partnerships
• Develops and oversees the scheduling of work and repair processes, ensuring quality, consistent and timely repairs
• Sets a positive tone with all technicians and staff for open and honest communication
• Oversees and monitors financial performance goals for each department such as sales growth and gross profit on labor, parts, and paint/materials
• Lead continuous improvement efforts that support annual goals for service and cost control
• Meet or exceed Key Performance Indicators including CSI, profitability, cycle time, etc.
• Maintain a high degree of customer satisfaction with the ability to handle customer complaints
• Hire, direct, assist, and motivate team to achieve maximum productivity, efficiency, and profitability in a fun and upbeat environment

Qualifications:

Accountable ~ Responsible ~ Driven ~ Reliable ~ Passionate ~ Quality Minded ~ Adaptable

• Must have a valid Driver License with minimal moving violations
• Must understand production planning
• Must be able to coach and train for quality and profitability
• Prior auto body repair experience preferred
• Proficiency with estimating systems and insurance direct repair guidelines preferred
• Experience with Nexsyis Collision management system is highly preferred!

To Apply:

Please reply with your resume and send us a message outlining your relatable job experience and times you are available to interview. Thank you for your interest - we look forward to hearing from you!

Job Type: Full-time

Pay: $80,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Parental leave
• Professional development assistance
• Relocation assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends
• Weekends as needed

Supplemental Pay:

• Bonus opportunities
• Retention bonus

Experience:

• Collision Repair Management: 2 years (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Alaska (Required)

Ability to Relocate:

• Alaska: Relocate before starting work (Required)

Work Location: In person

Salary : $80,000 - $120,000