Office Manager

Restoration Company in Bear, DE looking for an Experienced Office Manager! Must have 5 years of experience in office management. Must have experience within the following trades: HVAC, plumbing, electrical, construction, and/or service industry.

Full Time Temp-to-Hire!

As the Office Manager, you will be responsible for hiring, managing, training, assisting and motivating the office team. You will participate in daily office functions, oversee some aspects of accounting, most administrative activities, and always ensure customer satisfaction.

Key Responsibilities

• Oversee day-to-day office operations, ensuring efficiency and productivity.
• Participate in day to day activities each day to ensure each team member stays on track.
• Manage administrative tasks, including billing, accounts receivables, scheduling, correspondence, and record keeping.
• Coordinate and maintain office supplies, equipment, and inventory.
• Support other management in implementing policies and procedures tailored to the restoration industry.
• Leverage your knowledge of restoration processes to assist with project coordination and client communication.
• Provide support to team members with heavier work loads, ensuring their success and maintaining project timelines.
• Familiarity with Xactimate software to assist with estimating and invoicing processes is beneficial.
• Assist with HR functions, such as employee onboarding, timekeeping, and performance evaluations, specifically within the restoration context.
• Collaborate with other departments to facilitate communication and streamline processes related to restoration projects.
• Prepare and analyze reports, presentations, and data specific to the restoration industry.
• Ensure compliance with relevant regulations and industry best practices.
• Foster a positive and inclusive office culture, understanding the unique challenges and nuances of the restoration industry.

Position Requirements

• 5 year(s) of office management, accounting, HR, or customer service management experience within the service or restoration industry.
• Excellent organizational and multitasking abilities, specifically within the context of restoration projects.
• Experience in building a strong team with tangible leadership skills.
• Strong attention to detail and problem-solving skills related to restoration operations.
• Demonstrated ability to work in a fast-paced, team-oriented office environment.
• Outstanding communication and interpersonal skills, with a deep understanding of client and project coordination within restoration.
• Proficient in Microsoft Office Suite and other office management software commonly used in the restoration industry and QuickBooks®.
• Ability to learn new software, including proprietary software and Xactimate® estimating software preferred.
• Ability to work independently and collaboratively in a team environment, with an understanding of the dynamic nature of restoration projects.
• High level of integrity and confidentiality, recognizing the sensitivity of restoration work.
• College degree preferred.
• Ability to successfully complete a background check and pass drug testing.

Hours

• 40 hours/week, flexible to work overtime when required.
• Vary between 7 a.m. and 7 p.m., as business demands.

This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary.
 

Experience:

• QuickBooks: 2 years (Required)
• Accounts Payable: 2 years (Required)
• Accounts Receivable: 2 years (Required)
• Human Resources: 2 years (Required)
• Microsoft Office: 2 years (Required)
• Office management: 5 years (Required)

 

License/Certification:

• Driver's License (Required)

Work Location: In person