Demo

Care Coordinator - BH

CHD Brand
West Springfield, MA Full Time
POSTED ON 1/6/2025
AVAILABLE BEFORE 3/6/2025

Providing evidence-based care coordination and management, ICP care coordinators ensure that more people in our communities can benefit from all exceptional health services.

 Job Expectations: 

  • Collaborates with the Enrollee’s care team (registered nurse, PCP, PCA, medical director, behavioral health specialists, ACO’s, DMH, CBHI, CBHC, medical supply stores, social workers, etc.). 
  • Encourages enrollee to follow treatment recommendations through support, health and wellness education, and advocacy. 
  • Links enrollees with resources and encourage them to use them to their advantage. 
  • Utilizes recovery strategies such as Motivational Interviewing, Harm Reduction and Strength Based approaches to support enrollees in attaining stated goals. 
  • Conducts visits in the home or in other locations in the community to provide guidance, support, education and coaching. Follow-up by telephone as necessary. 
  • Accompany/transport Enrollees to medical/mental/behavioral health appointments as requested; facilitates effective navigation of the health care system 
  • BH Care Coordinators work with folks who are 18 years old all the way up to adults who are 65 years old. 
  • Assists Enrollees in having an annual primary care visit. 
  • Completes Enrollee driven assessments, health screeners, Releases of Information and care plans annually. Complete daily activity notes in our electronic medical      record. 
  • Ensures electronic medical record is up to date. 
  • Completes a face-to-face visit every 90 days. 
  • Advocates and coaches for enrollees who require additional support to meaningfully address social, psychological and medical needs. 
  • Ensures that Enrollee has an annual oral health evaluation. 
  • Participates in multi-disciplinary care team meetings. 
  • Ensures monthly contact with all enrollee's on caseload. 
  • Attends care team meetings, supervisions, Team meetings, MVP meetings, staff meetings, trainings, and various other meetings in regards to health care  manaement. 
  • Manage a large caseload 
  •     Transports enrollees to connect with local community resources and to attend healthcare appointments.

Qualifications: 

  • Must have a vehicle available for work purposes that is registered and insured 
  • Must have a valid and active driver's license 
  • Bilingual and Bachelor Degree level applicants are encouraged to apply 

Pay Range: 

Starting at $21 to $23.25

Salary : $21 - $23

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