What are the responsibilities and job description for the Quality and Performance Manager position at CHD Brand?
The Center for Human Development, (CHD) is seeking a Quality and Performance Manager to support and lead the Continuous Quality Improvement (CQI) team in data entry, tracking and reporting for multi-faceted community-based programs serving mental health, chemically addicted, co-occurring adults in need of residential services. Oversight of offices in Hartford and Waterbury, CT being fully in office 5 days a week.
Your role as a Quality and Performance Manager:
The Quality and Performance Manager is a professional who actively supports the philosophy and mission of the agency and maintains a high level of commitment to program staff and consumers. The CQI Manager is in charge of developing, implementing, coordinating and administering all quality assurance and quality improvement functions. This is to ensure contractual compliance, regulations, policies, standards, and the provision of accessible, quality, and cost-effective services. The CQI Manager has oversight of the Client Information System – NetSmart, as well as oversight and coordination of CARF accreditation. Performs outcome measurement functions to ensure agency meets stated goals. Will work alongside the Organizational Excellence/Compliance department at the corporate office.
REQUIRMENTS:
- Bachelor’s degree, required
- Masters of Public Health (MPH), Masters of Public Administration (MPA) or Masters of Business Administration (MBA), preferred
- Minimum one-year supervisory experience, required.
- 3 years (or more) experience in a health services agency conducting quality assurance and improvement functions
- Thorough knowledge of quality assurance and improvement practices and familiarity with outcome measurement and IT systems
- Excellent data analysis skills with excel, access or any other statistical package to analyze data
- Adequate computer, organizational, systems planning and management skills
- Basic knowledge of data management and systems preferred
SUCCESS FACTORS:
Ideal candidates for the Quality and Performance Manager opportunity will be well-organized with the ability to carry out data collection and data reporting projects. A strong familiarity with mental health and addictions service systems and DMHAS information system along with a strong skill set with data analysis and statistics will be essential to be successful in this role. Additionally, the experience and ability to lead and supervise a goal oriented team of professionals.
Take advantage of a competitive compensation of $70,000-$80,000, complimented with a phenomenal benefits that includes Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays just to name a few.
AT CENTER FOR HUMAN DEVELOPMENT (CHD), Care Finds a way:
The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.
CONNECT WITH OUR TEAM TODAY!
If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Salary : $70,000 - $80,000
