Livestreaming Specialist

Description

Who is COMC? 

It is a great time to join COMC - the #1 marketplace for trading card singles! Our Industry is booming, and we are building a team to apply the latest technology to card collecting. We strive to continually impress our customers by offering the best service and making it easier and more fun to collect! 

Position Summary 

COMC is looking for an experienced and passionate Livestreaming Specialist with a profound understanding of the trading card and collectibles industry. As a Live Commerce Host, you will report to the Strategic Project Manager and be the charismatic face of our brand during interactive live streams. We are seeking an engaging individual who can expertly navigate the dynamic environment of live commerce, from setting up events to addressing customer inquiries. Your role is pivotal in promoting our company, products, and services while staying attuned to industry trends and company initiatives. This is a wonderful opportunity for an eager individual to work on an exciting, high visibility, fast paced project with promotional potential!  

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. 

Key Responsibilities 

Event Planning and Execution: 

• Coordinate and set up live commerce events for a seamless streaming experience. 

• Plan engaging and interactive content based on audience preferences and market trends. 

On-Air Hosting: 

• Act as a charismatic and knowledgeable host during live commerce events. 

• Foster a dynamic atmosphere, engaging with the audience through comments, questions, and polls. 

Customer Interaction and Issue Resolution: 

• Monitor and respond to customer inquiries and concerns during live events. 

• Provide real-time issue resolution and enhance the overall viewer experience. 

Promotion and Brand Advocacy: 

• Promote company products and services, highlighting key features and benefits. 

• Serve as a brand ambassador, embodying company values for a positive audience image. 

Market Research and Industry Awareness: 

• Stay informed about industry news, trends, and competitor activities. 

Collaboration and Communication: 

• Collaborate with cross-functional teams to align live events with business strategies. 

• Communicate effectively with internal stakeholders for company goal alignment. 

Performance Analysis and Improvement: 

• Analyze metrics and viewer feedback to identify areas for improvement. 

• Proactively suggest and implement enhancements for optimized live streams. 

Adaptability and Innovation: 

• Stay adaptable to evolving technologies and live commerce trends. 

• Incorporate innovative approaches to enhance the viewer experience. 

Qualifications

Job Qualifications  

• Deep understanding of the trading card and collectibles industry. 

• Prior experience in live streaming and content creation. 

• Exceptional communication and presentation skills. 

• Ability to collaborate effectively with cross-functional teams. 

• Commitment to continuous learning and growth. 

• Strong team orientation and a proactive attitude. 

• Ability to adapt to change and manage evolving responsibilities. 

• Dedication to delivering outstanding customer service. 

• Enthusiasm for the company's vision and goals. 

• Strong problem-solving and decision-making skills. 

• Ability to connect with and captivate specific target audiences. 

Additional Qualifications 

• Excellent verbal communication and presentation skills 

• Knowledgeable about professional sporting industry (NBA, NFL, MLB etc.) 

Work Location & Schedule

• Preferred Location – ​Algona​ 

• Opportunity for Remote work – No 

• Friday - Sunday, 9:00am - 9:00pm

Benefits Offerings 

• A competitive salary 

• Employer provided Free Medical, Base Dental and Vision plans 

• Paid Time Off of nearly 4 weeks per year 

• 401 (K) Program with 100% Company Match 

• Employer provided LTD and Life Insurance 

• STD for employees outside of Washington State 

• Employee discount on COMC.com 

• Employee Assistance Program 

• Legal Library Access 

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position requires the ability to work with standard computer equipment such as keyboards, monitors, personal computers, and scanners. This position requires the ability to maintain delicate computer instruments with regular care as instructed. 

While performing the duties of this job, the employee is required to sit or stand for extended periods. The employee is sometimes required to stand, walk, bend, and reach with hands and arms for short to long periods of time; use hands and fingers to handle or feel; talk and hear. The position requires the ability to work with fingers to pick, pinch, and carry out substantial movements of the wrist and hands to perform tasks of delicate manual dexterity, handling small, fragile inventory with great precision and care. The position requires the ability to lift 50 lbs. 

This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor. 

COMC is an Equal Opportunity Employer and does not discriminate regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. COMC is a diverse workplace where people from all walks of life are celebrated and supported. We strongly encourage all people; including but not limited to women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, and veterans to apply. 

Job Type: ​Full-time​ 

Pay: $20.00 - 24.50 

Salary : $20 - $25