What are the responsibilities and job description for the General Manager position at Checkers Drive-In Restaurants, Inc.?
PURPOSE OF YOUR WORK
At Checkers & Rally's, we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team, you will be responsible for executing the restaurant plan, achieving sales and profits goals, and providing excellent Guest and Team service.
The General Manager will manage the overall restaurant to ensure we are 1st Choice for our Guests and Employees.
HOW YOU MAKE A DIFFERENCE EVERYDAY
WHAT'S IN IT FOR YOU?
YOU'VE GOT THIS?
At Checkers & Rally's, we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team, you will be responsible for executing the restaurant plan, achieving sales and profits goals, and providing excellent Guest and Team service.
The General Manager will manage the overall restaurant to ensure we are 1st Choice for our Guests and Employees.
HOW YOU MAKE A DIFFERENCE EVERYDAY
- Meeting budgeted sales and profits by managing all aspects of the P&L.
- Continually analyzing data and developing plans to improve sales, profits, and restaurant service and efficiency.
- Determining staffing needs and hiring the right candidates for the right position.
- Ensuring shifts are properly staffed to guarantee consistent operations and Guest satisfaction.
- Training Team Members and Managers on operations, policies, procedures, and Guest service.
- Identifying and responding to complaints and policy and procedure violations.
- Providing regular feedback and coaching to employees on their performance.
- Maintaining a safe, clean, and fun environment for employees and Guests.
WHAT'S IN IT FOR YOU?
- Operations Excellence: Our team expects and delivers nothing but the best.
- Training & Development: We bring out the best by ensuring everyone gets well-trained.
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's.
- Benefits & Rewards: Comprehensive benefits, including medical and dental plans, recognition programs, bonuses, and incentives like our all-expenses-paid annual cruise.
YOU'VE GOT THIS?
- High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified.
- Over 2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR).
- Basic math skills.
- Microsoft Office and general systems experience.
- Strong verbal and written communication skills.
- Able to work flexible schedules and extended hours.
- High energy to keep up with our fast-paced environment.
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow.
