What are the responsibilities and job description for the Food Service Team Member position at Checkers/Rally's?
Purpose
We are seeking a dedicated and enthusiastic individual to join our team as a Customer Experience Specialist. As a member of our Corporate Field Operations team, you will play a vital role in ensuring that every guest has an exceptional experience at our restaurants. Your primary responsibility will be to deliver outstanding customer service, promote sales and profits, and create a welcoming atmosphere for our guests.
Responsibilities
Key responsibilities include: Escalating any concerns or recommendations to the General Manager, Identifying and responding to guests' needs, Completing cross-training and certification in multiple positions, Adhering to policy and procedures to maximize guest and employee satisfaction, and Helping ensure the restaurant is a safe, clean, and fun environment for our employees and guests. Additionally, you will be required to possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and demonstrate a strong commitment to our company's core values. Enumeration
Requirements
To succeed in this role, you should have prior experience in guest service or food preparation. You should also possess basic math skills, be able to work flexible schedules and extended hours, and have high energy to keep up with our fast-paced environment. A commitment to our core values of integrity, service, excellence, and courage to be bold & grow is essential. High School Diploma or General Education Degree (GED) is preferred, as well as Food Safety Certified.
We are seeking a dedicated and enthusiastic individual to join our team as a Customer Experience Specialist. As a member of our Corporate Field Operations team, you will play a vital role in ensuring that every guest has an exceptional experience at our restaurants. Your primary responsibility will be to deliver outstanding customer service, promote sales and profits, and create a welcoming atmosphere for our guests.
Responsibilities
Key responsibilities include: Escalating any concerns or recommendations to the General Manager, Identifying and responding to guests' needs, Completing cross-training and certification in multiple positions, Adhering to policy and procedures to maximize guest and employee satisfaction, and Helping ensure the restaurant is a safe, clean, and fun environment for our employees and guests. Additionally, you will be required to possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and demonstrate a strong commitment to our company's core values. Enumeration
To succeed in this role, you should have prior experience in guest service or food preparation. You should also possess basic math skills, be able to work flexible schedules and extended hours, and have high energy to keep up with our fast-paced environment. A commitment to our core values of integrity, service, excellence, and courage to be bold & grow is essential. High School Diploma or General Education Degree (GED) is preferred, as well as Food Safety Certified.
