What are the responsibilities and job description for the Restaurant Operations Manager position at Checkers/Rally's?
About the Role
We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Checkers & Rally's. In this role, you will be responsible for assisting the General Manager in executing the restaurant plan, achieving sales and profit goals, and ensuring excellent Guest and Team service.
Key Responsibilities:
- Building sales and profits by promoting Guest satisfaction and managing restaurant operations
- Escalating concerns or recommendations with the restaurant, employees, or Guests to the General Manager
- Assisting with interviewing and hiring the right Team Members
- Ensuring policy and procedures are being followed on shifts
- Training Team Members on operations, Company policies, and procedures, and Guest service
- Identifying and responding to complaints and policy/procedure violations
- Providing regular feedback and coaching to Team Members on their performance
- Helping ensure the restaurant is a safe, clean, and fun environment for our employees and Guests
Requirements
To succeed in this role, you will need:
- High School Diploma or General Education Degree (GED) - Preferred
- Food Safety Certified
- 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong interpersonal and verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with our fast-paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
What We Offer
In return for your hard work and dedication, we offer:
- Operations Excellence: Our team expects and delivers nothing but the best
- Training & Development: We bring out the best by ensuring everyone gets well-trained
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
- Benefits & Rewards: Comprehensive benefits such as Medical and Dental Plans, as well as recognition programs including bonuses
Salary Estimate
The estimated salary for this position is $40,000-$60,000 per year, based on location and experience.
Salary : $40,000 - $60,000
