What are the responsibilities and job description for the Crew member position at Checkers?
As the frontline team member, the crew member ensures customers have a positive dining experience.
Key responsibilities include :
Customer Service : Taking orders, greeting customers with a friendly attitude, and ensuring that their dining experience is positive.
Crew members often work the counter or drive-thru and ensure that customers’ needs are met promptly and accurately.
Food Preparation : Preparing food items according to Checkers’ recipes and standards. This includes cooking, assembling burgers, frying, and other kitchen tasks, all while maintaining food safety and hygiene standards.
Cleanliness and Maintenance : Keeping the restaurant clean by maintaining the dining area, kitchen, restrooms, and workstations.
This includes wiping down surfaces, disposing of trash, and ensuring that health regulations are met.
Teamwork : Collaborating with other crew members to ensure that service runs smoothly and efficiently, especially during peak hours.
Helping with tasks as needed to support other team members.
Order Accuracy : Ensuring that orders are prepared correctly, packaged, and delivered to the customers in a timely manner, whether through the counter, drive-thru, or for online orders.
Cash Handling : Operating the register, handling cash and credit card transactions, and ensuring proper change is given to customers.
Following procedures to ensure cash handling accuracy.
Positive Attitude : Maintaining a friendly and approachable attitude toward both customers and colleagues, contributing to a positive work environment.
This entry-level position is ideal for individuals looking to gain experience in the food service industry. It offers an opportunity for growth into higher roles such as Shift Manager or Assistant Manager based on performance and dedication.
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Last updated : 2024-11-23
