What are the responsibilities and job description for the Senior Manager Account Management position at Checkout.com?
The role
Checkout.com is actively looking for an enthusiastic and inventive Senior Account Manager to nurture and maintain longterm relationships with our Tier1 merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.
You will be the business advisor and main point of contact to a merchant during and post integration process. You will act as the voice of our product and ambassador of our brand delivering expertise education and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition.
The ideal candidate is an independent highachieving individual able to stand out in an ambitious environment and excel through selfmotivation and personal drive. If you are eager to join a thriving fastpaced startup company and contribute to shaping its future this is the role for you to make a difference.
How youll make an impact
Crafting merchant specific account development plans
Building high touch consultative and positive relationships with our merchants through regular and open communications
Delivering expertise education and guidance to merchants as they craft and complete a comprehensive global payments strategy.
Price negotiation by working closely with Pricing Team to determine the best outcome for Checkout and merchant
Tracking merchant project deliverables and ensure merchant activities are updated within SalesForce
Understanding the intricacies of our products services and partner networks thoroughly to leverage as needed to meet our merchants needs
Collaborating with various teams (e.g. Sales Legal Integration Support) across the company to ensure an outstanding merchant experience
Qualifications :
What were looking for
6 years experience in a B2B Account Management Relationship Management or Customer Success role in the FinTech and / or Payments industry
A strategic problem solver with excellent project management skills
Good knowledge of todays major e commerce and payments technologies players and major future trends
Customer driven and able to establish robust relationship with assigned customer base
Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently
Additional Information :
California law requires Checkout.com to include in job postings a reasonable estimated salary range for this position. However exact compensation may vary subject to several factors such as a candidates level relevant experience qualifications skills and proficiency for the role.
The information provided here is applicable to those working in the San Francisco office. However this role may also be open to applicants from other US locations and will be advised on the relevant pay for that location.
For regular fulltime employees in San Francisco the estimated base salary for this role is $147000 to $175000 per year. Additionally this role is eligible to earn quarterly incentives.
Our competitive salaries are just one component of Checkout.coms total compensation package. Additional benefits include : health vision dental insurance 401k vacation and sick and safe time learning days and volunteer days.
To view more details of what you can look forward to visit our careers page :
Apply without meeting all requirements statement
If you dont meet all the requirements but think you might still be right for the role please apply anyway. Were always keen to speak to people who connect with our mission and values.
We believe in equal opportunities
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.
Our clients come from all over the world and so do we. Hiring hardworking people and giving them a community to thrive in is critical to our success.
When you join our team well empower you to unlock your potential so you can do your best work. Wed love to hear how you think you could make a difference here with us.
We want to set you up for success and make our process as accessible as possible. So let us know in your application or tell your recruiter directly if you need anything to make your experience or working environment more comfortable. Well be happy to support you.
Take a peek inside life at Checkout.com via
- Our Culture video
- Our careers page
- Our LinkedIn Life pages bit.ly / 3OaoN1U
- Our Instagram
Apply without meeting all requirements statement
If you dont meet all the requirements but think you might still be right for the role please apply anyway. Were always keen to speak to people who connect with our mission and values.
We believe in equal opportunities
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.
Our clients come from all over the world and so do we. Hiring hardworking people and giving them a community to thrive in is critical to our success.
When you join our team well empower you to unlock your potential so you can do your best work. Wed love to hear how you think you could make a difference here with us.
We want to set you up for success and make our process as accessible as possible. So let us know in your application or tell your recruiter directly if you need anything to make your experience or working environment more comfortable. Well be happy to support you.
Take a peek inside life at Checkout.com via
Remote Work : Employment Type :
Fulltime
Salary : $147,000 - $175,000
