What are the responsibilities and job description for the Customer Success Manager position at CheckSammy?
CheckSammy is seeking a Customer Success Manager to lead our evening team, Monday through Friday from 1pm to 9pm. As a Customer Success Manager, you will be responsible for providing the highest level of service to clients/vendors, analyzing customer requests, and making recommendations based on specific needs.
Key responsibilities include resolving issues, proactively communicating with clients, and staying abreast of all product/service enhancements, system updates, and changes to requirements.
The ideal candidate for this position will have exceptional customer service skills, strong problem-solving abilities, and the ability to work effectively in a team environment.
