What are the responsibilities and job description for the Head of Customer Engineering position at Checksum?
About Us :
Checksum.ai is at the forefront of artificial intelligence, using AI to automatically QA software based on real user behavior. Our AI models learn how to use our customers’ applications and create realistic and durable tests so engineering teams can move fast.
About the Role :
We are seeking a highly motivated and skilled Field CTO to join our team in San Francisco. This role blends technical expertise, process management, and customer collaboration, making it ideal for a skilled engineer who thrives in dynamic environments. You will play a crucial role in driving customer success through technical expertise, managing quality processes, collaborating with the Co-Founder, and driving high-quality outcomes for our customers. This is an exciting opportunity to shape our engineering strategy while staying deeply involved in coding and engineering solutions.
This is an on-site role based in our San Francisco HQ 4-5 days a week.
Key Responsibilities :
- Lead customer implementation of end-to-end testing pipeline, ensuring high-quality software delivery.
- Build and maintain end-to-end test automation frameworks and suites.
- Work directly with customers, fostering empathy and ensuring their needs are met through efficient solutions.
- Drive customer success, implementation and revenue expansion.
- Write, review, and debug code in JavaScript and TypeScript to support both development and QA automation efforts.
- Collaborate closely with the Co-Founder and cross-functional teams to set and achieve clear success criteria.
- Support and mentor QA team members, helping to develop their technical and professional skills.
- Drive projects from inception to completion, ensuring timelines and deliverables are met.
Qualifications :
Preferred Qualifications :
What We Offer :
The estimated base salary range for this position is $175,000 to $280,000, which does not include the value of benefits or a potential equity grant. A wide range of factors are considered in making compensation decisions, including but not limited to skill sets, market conditions, experience and training, licensure and certifications, and business and organizational needs
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Salary : $175,000 - $280,000
