What are the responsibilities and job description for the Service Specialist position at Cheek Insurance Services, Llc?
Job Description
Job Description
Join an Award-Winning Team at Kati Cheek Agency!
At Kati Cheek Agency, we are dedicated to providing protection that truly matters when its needed most. We are passionate about delivering exceptional customer service while developing our team into top industry professionals with clear career growth opportunities.
We are looking for a full-time Service Specialist to support our valued clients. If you thrive in a fast-paced environment, enjoy problem-solving, and love building relationships, this role is for you! Jumpstart your career with us and grow in an industry that makes a real impact.
Benefits
Annual Base Salary Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Evenings Off
Career Growth Opportunities
Hands on Training
Paid Holidays
Medical Reimbursements
Potential to Earn Paid Trips
Responsibilities
- Assist customers with policy inquiries, billing questions, and coverage changes.
- Provide friendly and knowledgeable support to ensure client satisfaction.
- Identify cross-sell and referral opportunities to help customers maximize their protection.
- Work collaboratively with the sales and service teams to provide a seamless customer experience.
- Maintain accurate client records in our agency management system.
- Handle service-related follow-ups and ensure timely responses to client needs.
- Career growth opportunities with continued education and professional development.
Requirements