What are the responsibilities and job description for the Hospitality Specialist position at Cheesy Eddie's Bakery?
Cheesy Eddie’s Bakery is looking for a caring, detail-oriented Hospitality Specialist to join our front of house team. We are a local business fueled by excellence in handcrafted, legendary desserts. We have been baking memories for the community of Rochester since 1976. We will depend on you to contribute to an atmosphere that helps to ensure all customers leave our stores happier than when they came in. You will be a vital part of helping to create positive & memorable experiences for everyone we encounter.
Responsibilities include:
- Model consistent, high quality and satisfying experiences for all customers by anticipating guests’ needs and seeking to exceed their expectations of service.
- Manage order taking & fulfilment process, from customers in-store and via phone.
- Address operational issues promptly and effectively as they arise.
- Communicate clearly with other team members and management.
- Organize and prioritize tasks in both high intensity and slower periods.
- Maintain a clean and pleasant environment for guests.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
- Retirement plan
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $18 - $20