Host/Hostess

Overview:

We are seeking a friendly and welcoming Host/Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in ensuring their dining experience is exceptional. The ideal candidate will possess a passion for providing exceptional customer service, a strong work ethic, and a keen eye for detail. If you have a flair for hospitality and are looking for a challenging and rewarding role, we encourage you to apply.

Responsibilities:

- Familiarity with OpenTable platform or ability to learn quickly.

Greet and seat guests promptly and efficiently

- Manage reservations, take-out orders, and process payments

- Maintain a clean and organized dining area

- Provide exceptional guest services, including answering questions and addressing concerns

- Communicate effectively with colleagues and guests

- Help with food service and ensure the smooth operation of the restaurant

- Demonstrate excellent phone etiquette and handle incoming calls

- Maintain a positive and professional attitude, ensuring a welcoming atmosphere for all guests

- Perform other duties as required by management

Requirements:

- 6 months minimum restaurant experience or related customer service

Previous experience in the food service industry, preferably in a hotel or restaurant setting

- Proven track record of providing outstanding customer service

- Ability to work in a fast-paced environment and adapt to changing situations

- Familiarity with point-of-sale systems

- Excellent communication and phone etiquette skills

- Availability to work flexible hours, including evenings and weekends

-Weekend availability required

Skills:

- Guest services

- Restaurant experience

- Food service

- POS experience

- Excellent communication skills

- Customer service

- Ability to help and assist guests

- Strong phone etiquette skills

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Work Location: In person

Salary : $17