What are the responsibilities and job description for the Application Engineer position at Chef Robotics?
The Company
Chef Robotics is on a mission to accelerate the advent of intelligent machines in the physical world. As the rise of LLMs like ChatGPT has shown, AI has the potential to drive immense change. However, we believe AI’s biggest impact will be in the physical world, given industries like manufacturing, food, and transportation represent 90% of global GDP. We're starting with food, with a goal to put an intelligent robot in every commercial kitchen in the world. We have signed multiple multi-year contracts with various large food companies and we are growing fast. We're backed by investors like Kleiner Perkins, Construct, Bloomberg BETA and Promus Ventures. We have a great team, where you will be surrounded by talented engineers and tech leaders from companies like Cruise, Zoox, Google, Verb Surgical, Tesla, Nuro, Vicarious, Amazon Robotics, Strateos, Built Robotics, Facebook, Plenty, Yelp, and Microsoft.
The Job
The next decade of technology growth will be driven by AI and robotics. Do you want to join in the excitement, opportunities and rewards that will come? Do you want to be part of a young company at the forefront? If you do, know that it will be hard work, if you are up for it, then this might be the job for you.
The role starts early in our process with prospective customers to understand their current manufacturing processes, their challenges and goals; to understand their manufacturing operations as well as they do. Based on this knowledge the Application Engineer’s role is to find ways to solve and improve their operations. This requires a deep technical and operational of both the Chef Robotics Systems and the customers operations.
The role includes
- engagement with the customers engineers and manufacturing leaders to create a models of how the Chef Robotics’ System would be built into the customer manufacturing line,
- using these models to build an ROI case by quantifying the manufacturing process improvements that the robots can achieve
- creating the documents and sales presentations that shows the customer the benefits
Essential duties and responsibilities include :
You are passionate about robotics, manufacturing automation, and working with customers. You have a strong track record of successful engagements with customers from pre-sales engineering through deployment. You know how to manage your time, are self-driven, capable of figuring out what needs to be done, scheduling, and executing to customer needs. You know how to deal with difficult situations when customers are not satisfied, when your company or product is challenged, you know how to manage the customer expectations and drive your company's organization to drive product or operational improvements. You may be a recent college grad with a BS or preferably an MS, in Computer Science, Robotics, Electrical Engineering or Mechanical Engineering
Experience in a manufacturing environment is preferred or you should have the passion to learn the customers business, build domain knowledge to understand our customers' goals and operations.
Since we have customers across the US and Canada this job requires up to 50% travel. And since you would be the face of the company dealing directly with customers this position requires excellent communication necessary for developing and maintaining good internal and external relations. You should have excellent interpersonal communications skills with the ability to handle high stakes, high pressure customer interactions in a professional and engaging manner. You have these skills and characteristics :
