What are the responsibilities and job description for the Restaurant Host position at Chef Sun's Noodle and Dumpling?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in the hospitality industry. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires excellent communication skills, a positive attitude, and the ability to manage guest relations effectively.
Responsibilities
- Greet guests warmly as they arrive and guide them to their tables.
- Manage reservations and seating arrangements efficiently using Aloha POS or similar systems.
- Answer phone calls with professionalism, providing information about the restaurant and assisting with reservations.
- Assist in maintaining a clean and organized front-of-house area.
- Collaborate with waitstaff and kitchen staff to ensure smooth service flow.
- Address guest inquiries and concerns promptly, enhancing overall guest satisfaction.
- Uphold high standards of hospitality and customer service at all times.
Experience
- Previous experience in a restaurant or hotel environment is preferred but not required.
- Familiarity with Aloha POS or other Point of Sale systems is a plus.
- Strong customer service skills with an emphasis on guest relations and services.
- Excellent phone etiquette and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
Join our team as a Host/Host where you will play a crucial role in creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $120.00 - $230.00 per day
Expected hours: 10 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- restaurant host: 1 year (Preferred)
Ability to Commute:
- McKinney, TX 75070 (Required)
Work Location: In person
Salary : $120 - $230