What are the responsibilities and job description for the Key Account Manager position at Chefman?
About Chefman
Chefman is a leading global brand of small kitchen appliances.
We are a team of bold thinkers and doers, collaborative and passionate, creating innovative cooking experiences. We get excited about designing products that blend the best of utility, beauty, and quality, delighting millions of customers worldwide.
As the fastest growing brand in our space, you can go as far as your ambitions take you. Joining Chefman sets you up to do some of the most impactful work of your career.
About CHEF iQ
Arising from Chefman's innovative and bold mindset, the CHEF iQ brand was launched with the simple idea that cooking should be approachable and enjoyable by all.
With intelligence and purpose, we are designing the next generation of innovative hardware, cutting edge software, and next level culinary content to deliver a seamless and immersive culinary experience that guarantees flawless results.
Joining CHEF iQ means becoming part of a passionate team of problem solvers pushing the boundaries of what was thought possible in the kitchen, redefining the future of cooking.
Job Description:
The Key Account Manager will provide essential administrative assistance to the sales team, focusing on customer communications and order management. This role involves handling customer inquiries, processing purchase order extensions, and ensuring accurate documentation. The Key Account Manager will collaborate closely with the sales leaders to maintain customer satisfaction and support sales operations effectively.
Responsibilities:
- Serve as the primary account contact for purchase order revisions, including front-facing communication with the customer.
- Maintain accurate records of customer communications and order modifications.
- Assist in uploading product information to retailer portals and through excel templates.
- Prepare PowerPoint presentations as directed by the sales leaders.
- Capture and organize photos for product comparisons in stores, focusing on shelf displays.
Qualifications:
- Strong organizational and time-management skills.
- Attention to detail and ability to multitask.
- Proficiency in Microsoft Office, especially PowerPoint and excel.
- Ability to communicate effectively with internal teams and customer.
Preferred Qualifications:
- Experience in retail or consumer packaged goods (CPG).
- Familiarity with portals and digital tools.
