Assistant Director of Hospitality

At Chelsea Hospitality Group, we redefine what it means to work in a workplace by creating an environment that blends exceptional service with the warmth and charm of a boutique hotel. As we continue to grow and innovate, we are seeking a visionary Assistant Director of Hospitality to help elevate our property's hospitality experience to new heights. This role is perfect for someone who is passionate about creating memorable experiences and leading a dynamic team to exceed guest expectations. 

Job Overview: 
The Assistant Director of Hospitality will be the heartbeat of our property, setting the stage for an atmosphere of warmth, comfort, and excellence. You will be responsible for creating a welcoming and vibrant environment that feels like a luxury retreat rather than a traditional workplace. As a visionary leader, you will inspire and lead a team of hospitality professionals, while continuously seeking opportunities for improvement to ensure our guests have the best possible experience every day. 

What You'll Do: 

• Create the Vision: Develop and implement a hospitality strategy that transforms our office space into a dynamic, guest-focused environment where every day feels exceptional. 

• Build and Inspire the Team: Lead, train, and motivate a team of hospitality professionals, including Hospitality Leads and front-of-house food and beverage teams. Foster a service culture that anticipates and exceeds guest expectations. 

• Deliver Exceptional Experiences: Oversee daily hospitality operations, ensuring that all services—ranging from events and conference catering to concierge services—are seamless and memorable. 

• Orchestrate Events: Collaborate with internal teams and external partners to organize and execute memorable events, from intimate meetings to large-scale celebrations, ensuring every detail is perfected. 

• Maintain Excellence: Uphold the highest standards of cleanliness, service, and safety throughout all public spaces. Every interaction and detail matters in creating an inviting atmosphere. 

• Build Community Connections: Establish and nurture strong relationships with local vendors and partners, enhancing offerings and enriching the overall guest experience. 

• Continuous Improvement: Gather feedback from guests to continuously improve the hospitality experience. Use insights to refine services, ensuring we remain at the forefront of industry standards. 

• Evolution, Not Revolution: Explore new trends, technologies, and creative ideas to gradually enhance the experience, positioning our property as a leader in modern workplace hospitality without disrupting the established culture. 
  
  
  

What We Need From You: 

• Proven experience in a leadership role within hospitality, with a passion for creating extraordinary guest experiences. 

• Strong team management skills, with experience leading and developing a team of hospitality professionals. 

• Exceptional communication skills and an eye for detail, ensuring that every guest interaction is thoughtful, welcoming, and professional. 

• Ability to manage multiple priorities and adjust quickly to meet changing demands. 

• A proactive and solutions-oriented approach to problem-solving, with a commitment to maintaining the highest service standards. 

• Experience in event coordination, from intimate gatherings to large-scale corporate events. 

• A passion for hospitality and a drive to continually elevate the guest experience. 
  
  

What You'll Get From Us: 

• Health, dental, and vision insurance. 

• Paid time off and holiday pay. 

• Opportunity to work in a dynamic, growing company with a passionate and dedicated team. 

• 401(k) with company matching. 

If you're a visionary leader with a passion for hospitality and an eye for detail, we invite you to apply for the Assistant Director of Hospitality role. Join us in creating an exceptional environment for both our guests and team.