What are the responsibilities and job description for the FIELD SERVICE TECHNICIAN position at ChemDAQ, Inc.?
Get to know ChemDAQ
ChemDAQ, Inc., is a rapidly growing, leading-edge technology and manufacturing company based in Pittsburgh, Pennsylvania. The value we bring to the market lies in safeguarding human health, ensuring operational compliance, and optimizing safety practices.
ChemDAQs mission is to empower customers to eliminate workplace exposure to toxic chemicals through innovative monitoring and control solutions, industry-leading partnerships, and superior safety expertise. Our patented sensor technology provides superior chemical monitoring and control products that our customers trust, our employees are proud of, and our partners seek solutions to providing a safer workplace.
Our Core Values Trust, Innovation, Empowerment, Teamwork and Vision shape our company culture and guide our daily operations.
To learn more about our growing company, visit www.ChemDAQ.com .
Are you ready to join a company with a strong purpose and a winning culture?
Primary Responsibilities :
- Install ChemDAQs gas monitors and associated equipment at customer sites both domestic and international.
- Learn the technical aspects of ChemDAQs gas monitors and associated equipment and train end users both onsite and over the phone.
- Manage installation travel schedule and submit corresponding travel paperwork and expense reports in a timely manner.
- When not traveling for installations, serve as an additional technical services support representative, fielding customer calls and responding to tech support inquiries.
- Assemble and test equipment to assist with order fulfillment.
- Troubleshoot electronics and repair displays and sensor assemblies, as needed.
- Facilitate onsite sensor exchanges for customers, as part of ChemDAQs Sensor Exchange Program.
- Work alongside customers in the field to troubleshoot, train end users and capture data, as needed.
Knowledge & Skills Required :
Why join us?