What are the responsibilities and job description for the Intake coordinator position at Chemik Healthcare Services?
Position Summary:
Chemik Hospice Care LLC is seeking a compassionate, organized, and detail-oriented Intake Coordinator to join our team. The Intake Coordinator is the first point of contact for patients, families, referral sources, and healthcare providers. This role is responsible for managing the admission process, verifying eligibility and benefits, coordinating with internal departments, and ensuring a smooth transition into hospice care.
Key Responsibilities:
- Receive and process all hospice referrals in a timely and efficient manner
- Communicate with physicians, hospitals, nursing homes, and families to obtain accurate patient information
- Verify insurance eligibility and obtain necessary authorizations
- Coordinate with the clinical team to schedule assessments, admissions, and services
- Maintain accurate documentation in the EMR system according to HIPAA and company standards
- Educate patients and families about the hospice admission process and services
- Ensure all required documentation is complete before admission
- Follow up with referral sources to provide updates and maintain strong relationships
- Participate in daily or weekly team meetings regarding pending admissions
Qualifications:
- High School Diploma or equivalent (Associate or Bachelor's degree preferred)
- Minimum of 1 year experience in hospice, home health, or healthcare intake/admissions
- Knowledge of hospice regulations and Medicare/insurance eligibility preferred
- Excellent communication, customer service, and organizational skills
- Proficient in Microsoft Office and EMR systems
- Ability to handle confidential information with discretion
- Bilingual (English/Spanish) is a plus
What We Offer:
- Competitive pay
- Supportive team environment
- Opportunities for growth and training
- Meaningful work that makes a difference in patients’ lives
To Apply:
Please submit your resume and cover letter to info@chemikhealthcare.com. We look forward to welcoming a dedicated professional to our compassionate care team!
