What are the responsibilities and job description for the Emergency Services Specialist position at CHEMTREC®?
The Emergency Support Specialist is responsible for supporting the day-to-day operations of the assigned shift within the CHEMTREC Emergency Operations Center. The position reports directly to a Watch Supervisor.
Responsibilities
- Answers, screens, and processes incoming calls as well as prioritizes calls, evaluates and analyzes situations to provide appropriate and timely responses, including calls related to chemical spills, fires, leaks, or medical exposures.
- Executes relevant standard operating procedures, policies, and protocols.
- Collaborates with other departments within CHEMTREC to provide input and support, as needed.
- Performs other related duties as assigned.
Qualifications
- Associate’s degree or equivalent experience.
- Two years’ experience in information management, chemistry, hazardous materials, hazardous materials transportation, or emergency response/emergency management discipline.
- Ability to work 12-hour shifts including weekdays and weeknights as well as weekends and federal holidays.
- Ability to use independent judgment in evaluating situation/issues.
- Ability to manage and prioritize multiple projects and tasks.
- Strong oral and written communication skills.
- Working knowledge of Microsoft CRM, and Microsoft Office, including Outlook, Word, Excel, and PowerPoint as well as internet applications
- Ability to travel domestically.