Support Investigator

SUPPORT INVESTIGATOR - Chenango County's department of Social Services has an opening for a Support Investigator. This is a position in the Chenango County Department of Social Services’ Child Support Enforcement Unit. The position involves responsibility for locating absent parents and putative fathers, establishing paternity, and establishing, enforcing and monitoring court ordered and voluntary support obligations. An employee in this class interviews clients and applicants and conducts investigations to determine the location and financial status of individuals legally responsible for the support of dependent children. Most investigative work is performed in the office via personal interviews, correspondence, telephone contacts and the use of computerized records, but some travel and field investigation work is required. Work involves court appearances and direct contact with judges, attorneys, employers, and child support units and personnel from other jurisdictions. At least one incumbent in this title will be required to obtain and maintain a Notary Public License. This position differs from that of a Social Services Fraud Investigator in that there is no responsibility for fraud investigation. Work is performed under the general supervision of a higher level Support Investigator with leeway allowed for the exercise of independent judgment in carrying out the duties of the position. Supervision of others is not a responsibility of an employee in this class. Does related work as required.

TO APPLY: Chenango County Civil Service application MUST BE filed for consideration. For applications, please visit www.chenangocountyny.gov/197/Personnel or contact the Chenango County Personnel Department at 607-337-1470.

MINIMUM QUALIFICATIONS: Either:
(A) Possession of an Associate’s Degree or higher in business administration, criminal justice, paralegal technology or a closely related field; OR
(B) Graduation from high school or possession of a high school equivalency diploma AND two years of full-time paid interviewing, investigating or collection experience or its’ part-time equivalent; OR
(C) An equivalent combination of training and experience as defined by the limits of both (A) and (B) above.

Note: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee.

Special Requirements:
1. At time of appointment and continuing throughout employment, a candidate must possess a valid New York State Driver’s License, a reliable vehicle, and a driving record acceptable to the County’s insurance carrier.
2. The appointing authority may require at least one incumbent in this position to obtain a Notary Public License following permanent appointment, and to maintain such license throughout employment.

A civil service examination will be required for permanent appointment at a later date. Position status: Competitive.

Benefits Include:
· Paid holidays, vacation, sick and personal leave time
· New York State Pension
· Generous Health Plan
· Dental Coverage
· Medical & Dependent pre-tax contributions
· Deferred Comp 457 retirement plan
· Paid cancer screening leave
· Training programs
· Promotion and advancement opportunities

The position starts at $20.43 per hour and includes a full benefits package and a generous leave time package.

Position status: Non-Competitive under the HELP Program.
No civil service exam required for permanent appointment!

TO APPLY: Chenango County Civil Service application MUST BE filed for consideration. For applications, please visit www.chenangocountyny.gov/197/Personnel or contact the Chenango County Personnel Department at 607-337-1470.

EEOE M/F/D/V/GI/SO

Job Type: Full-time

Pay: $20.43 per hour

Benefits:

• 457(b)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $20