What are the responsibilities and job description for the Care Facilitator position at ChenMed?
We’re unique. You should be, too.
We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
Primary Duties and Responsibilities : Interact appropriately with patients and record information while greeting, checking-in, checking-out or scheduling appointments for patients. Utilize computer programs to add new patients, check patients in and out, print out relevant forms for processing, and schedule appointments. Answer telephones, take detailed and accurate messages, and ensure messages are directed to the appropriate individual. Clearly communicate information about ChenMed Medical Associates to patients and other individuals. Verify patient insurance via phone or website and collect any necessary payment for services. Other responsibilities may include : Transmit correspondence by mail, e-mail, or fax. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of ChenMed Medical products, services, standards, policies and procedures. Skill in operating phones, personal computer, software and other IT systems. Skill in oral communication (Fluent in English required). Ability to communicate with employees, patients and other individuals in a professional and courteous manner. Ability to pay close attention to detail and to ensure accuracy of reports and data. Fluent in English. EDUCATION / SPECIALIZED KNOWLEDGE REQUIREMENTS : High School Diploma or equivalent. At least one (1) year of experience in a medical facility, plus working knowledge of medical insurance and / or knowledge of electronic medical record are preferred.
EDUCATION AND EXPERIENCE CRITERIA :
High school diploma or equivalent education required
Graduation from a nationally accredited Medical Assistant program preferred
A minimum of 1 year of work experience in a medical clinic or similar environment required
BLS for Healthcare Providers preferred
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
